Desktop Support Specialist


On Site
$20 - $26
Full Time
No Travel Required


IT Support
Windows OS
hardware and software

Job Details

We are looking for a HelpDesk Analyst II with Windows and Mac Device experience in South Jordan, UT area.
Job Details:
Job Title: Helpdesk Analyst
Job Duration: 3 Months to Permanent/Hire
Job Location: Draper, UT 84020
The position will be 100% On-Site in Draper, UT.
Job Description:
Key Responsibilities:
we're looking for a Mac/PC tech.
This position supports users across the organization that have technical needs.
Focusing primarily on Dell laptops and devices within a Microsoft domain. There might be some support of Apple MacBooks as well.
Support includes imaging, deployment of, troubleshooting and testing of systems and peripherals with excellent customer service.
2-5 years experience working in the IT Support field.
Excellent customer service, interpersonal, communication skills.
Extensive knowledge & experience of Windows devices and support of Windows OS.
Minimum 2 -3 years experience supporting Windows 7/10 desktop/laptop PCs.
Experience troubleshooting and replacing hardware on both desktop and laptop PCs.
Ability to manage user accounts in Active Directory and Exchange.
Knowledge of how to effectively use Active Directory.
Able and willing to learn new as well as existing technologies.
Experience installing software, patches, updates on desktops and laptops.
Experience troubleshooting basic network, software, printing problems.