Systems Engineer (MSP)

Description

Position: Systems Engineer (MSP)

Robert Half is seeking an experienced Systems Engineer for our partner in IT Managed Services. This role is responsible for delivering advanced technical services across a range of infrastructure environments. The position supports clients on complex issues and plays an active role in maintaining strong client relationships through reliable system performance and project execution.

This is a Direct/Permanent Hire role. Local travel to client sites is required, with some remote flexibility.

Core Responsibilities:

• Manage day-to-day administration of client IT environments, including on-prem and cloud-based infrastructure.
• Develop and maintain data backup strategies and disaster recovery plans in alignment with business continuity goals.
• Establish and enforce security protocols around user authentication and system auditing.
• Design and deploy customized infrastructure solutions to meet client-specific technical requirements.
• Conduct network analysis and support advanced routing, switching, and connectivity needs.
• Provide guidance and escalation support to service desk and field personnel on technical incidents.
• Collaborate with account teams to scope and present solutions to stakeholders.
• Lead implementation of infrastructure and systems projects with minimal supervision.
• Troubleshoot and resolve high-impact or escalated support issues across client environments.

Requirements

Required Skills and Experience:

• MSP experience is highly preferred, but candidates with a broad range of high-level systems/network experience will be considered.
• Strong background in Windows Server management, including Active Directory and Group Policy.
• Solid understanding of networking concepts such as IP addressing, routing, VLANs, DNS, DHCP, and wireless configurations.
• Experience managing security tools and appliances, including firewalls, filtering policies, and log analysis.
• Familiarity with cloud-based email platforms, including administrative tools for message tracing and spam control.
• Proficient in virtualization platforms like VMware and Hyper-V, including SAN configuration, high availability, and resource clustering.
• Skilled in creating and supporting fault-tolerant systems for high uptime environments.
• Comfortable executing structured updates and patches across operating systems and third-party software.
• Capable of supporting cross-platform ecosystems and remote access technologies including VPN solutions (IPSec, SSL).

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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