Overview
On Site
USD 65,000.00 - 75,000.00 per year
Full Time
Skills
Publishing
Recruiting
Remote Support
Issue Tracking
Communication
Inventory
Database
Software Packaging
Software Installation
Patch Management
Endpoint Protection
Policy Administration
Regulatory Compliance
Service Desk
Knowledge Base
Technical Support
Microsoft Windows
Operating Systems
Windows PowerShell
Bash
Scripting
Batch File
Microsoft Office
Active Directory
IOS Development
Android
Documentation
Management
Project Management
Leadership
CompTIA
Network+
Microsoft
Job Details
A local publishing company in Lake Oswego, OR is hiring a Desktop Support Analyst (Mac & Windows) to join the team for a great opportunity!
Job Description:
Qualifications:
**If Interested:
Please apply to the job application and email Derek at Dmautz @teksystems.com
Pay and Benefits
The pay range for this position is $65000.00 - $75000.00/yr.
OCP has an outstanding benefits package to care for our employees and their families, including:
- Medical insurance with a zero deductible and 90 percent premium coverage for employees and eligible dependents
- Dental, vision, flexible spending, and life/long-term disability plans
- 403(b) retirement plan with employer contributions
- Generous paid time off, in addition to 12-14 paid holidays annually
Workplace Type
This is a hybrid position in Lake Oswego,OR.
Application Deadline
This position is anticipated to close on May 30, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Description:
- Service Desk: Maintain and oversee the Service Desk ticketing system, including triage and escalation, end-user communication, knowledgebase articles, and documentation.
- Workstation Lifecycle: Maintain asset inventory database, evaluate departmental workstation needs, recommend future upgrades and purchases, and help oversee deployment of new machines.
- Software Packaging and Automation: Improve and maintain the packaging and automation of workstation software installation using Jamf and Microsoft Intune.
- Patch Management: Workstation patching and updates, including Windows Updates, application patches, and version upgrades.
- User Lifecycle: Manage account creation, user creation, group memberships, permissions, including Active Directory, Office 365 mailboxes, 2FA configurations, and other identity systems.
- Data Access: Manage access to data, including SharePoint, OneDrive, ACLs, file and share permissions.
- Endpoint Security Policy Management: Responsible for security policies, configurations, and compliance on all managed endpoint devices.
- Documentation: Author and maintain documentation of configurations and troubleshooting procedures for the Service Desk Knowledgebase and custom solutions.
Qualifications:
- 5-8+ years of experience providing high-level technical support experience with Windows and Mac desktop operating systems.
- High-level experience with Jamf, Microsoft Intune, Powershell, Apple Script, Bash scripting, batch files, Office 365, Active Directory domain services, Okta, iOS, Android, and enterprise-level deployment tools and troubleshooting.
- Strong planning, documentation, time management, project management, and leadership skills
- Bachelor's degree in IT or a related field is a plus
- Certifications such as CompTIA A+/Network+, Microsoft MDAA, Jamf, etc.
**If Interested:
Please apply to the job application and email Derek at Dmautz @teksystems.com
Pay and Benefits
The pay range for this position is $65000.00 - $75000.00/yr.
OCP has an outstanding benefits package to care for our employees and their families, including:
- Medical insurance with a zero deductible and 90 percent premium coverage for employees and eligible dependents
- Dental, vision, flexible spending, and life/long-term disability plans
- 403(b) retirement plan with employer contributions
- Generous paid time off, in addition to 12-14 paid holidays annually
Workplace Type
This is a hybrid position in Lake Oswego,OR.
Application Deadline
This position is anticipated to close on May 30, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.