Genesys PureCloud

  • Louisville, KY
  • Posted 4 days ago | Updated 4 days ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 06 Month(s)
10% Travel
Unable to Provide Sponsorship

Skills

Virtual Machines
Ruby
Scripting
PowerShell
Python
Bash
Genesys Cloud
Microsoft Genesys PureCloud cloud services

Job Details

Mandatory Skills: Genesys Cloud Contact Center Admin .

Experience: 8-10 Years

Qualification:

  • BS in Computer Science or related field or equivalent years of experience.
  • Strong technical knowledge of Microsoft Genesys PureCloud cloud services.
  • Experience installing, configuring, deploying, and maintaining cloud-based servers and services running various operating systems in an enterprise environment.
  • Experience in creating tools, scripts, and automation with at least of the following: PowerShell, Python, Ruby, and Bash.
  • Excellent verbal and written communication skills. or more years of experience in architecting, building Genesys PureCloud Cloud solutions.

 Responsibilities:

  • Configure and manage MLP’s Virtual Network in Genesys PureCloud, establish our core services in the VNET, enable Genesys PureCloud to serve as a part of MLPs network.
  • Identity and access and configuration management, and monitoring strategy for Genesys PureCloud.
  • Extend MLP standard systems management processes into the cloud including change, incident, and problem management.
  • Establish internal pricing and instance selection model for Genesys PureCloud virtual machines.
  • Integrate Genesys PureCloud management tooling with MLP including automation of spin-up and spin-down and billing approvals.
  • Design and implement data protection options, including HA and BCP protection in Genesys PureCloud.
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