Delivery Manager

Overview

On Site
Depends on Experience
Full Time

Skills

Delivery Manager
Salesforce

Job Details

Title: Delivery Manager

Location: Denver CO (ONSITE)

FULL TIME

Experience: 10+ years (with at least 4 5 years in Salesforce project delivery)

Job Summary:

We are looking for an experienced Delivery Manager Salesforce to lead end-to-end delivery of Salesforce projects, ensuring successful implementation, client satisfaction, and team excellence. The ideal candidate will have strong technical understanding of Salesforce platforms (Sales Cloud, Service Cloud, Marketing Cloud, etc.), combined with leadership, stakeholder management, and delivery governance skills.

Key Responsibilities:

  • Lead and manage the end-to-end delivery of Salesforce projects across multiple business units.
  • Collaborate with clients, business stakeholders, and technical teams to define project scope, timelines, and deliverables.
  • Ensure projects are delivered on time, within budget, and aligned with quality and compliance standards.
  • Oversee Salesforce solution architecture, integrations, and deployment pipelines.
  • Manage and mentor delivery teams including developers, admins, architects, and QA.
  • Conduct regular delivery reviews, sprint planning, and risk assessments.
  • Drive continuous improvement in project execution, team performance, and customer satisfaction.
  • Partner with Sales, Pre-Sales, and Account Management to identify new opportunities and support solutioning.
  • Track and report key delivery metrics and ensure alignment with organizational goals.

Required Skills & Experience:

  • 10+ years of IT experience with 5+ years managing Salesforce project delivery.
  • Strong understanding of Salesforce ecosystem Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Salesforce Platform.
  • Proven experience in Agile/Scrum delivery management.
  • Experience managing large, cross-functional Salesforce teams and offshore delivery models.
  • Familiarity with Salesforce DevOps tools (Copado, Gearset, Jenkins, GitHub, etc.).
  • Excellent communication, stakeholder management, and leadership skills.
  • Salesforce certifications preferred (e.g., Salesforce Certified Administrator, Platform App Builder, PMP, or Scrum Master).

Preferred Qualifications:

  • Prior experience working in consulting or IT services delivery environment.
  • Exposure to integration projects using APIs, MuleSoft, or middleware.
  • Ability to handle multiple concurrent projects and client engagements.
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