Overview
Skills
Job Details
About Encore Talent Solutions:
Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success.
Job Description
We are seeking a Wireless Network Engineer to join our dynamic team. In this role, you will play a key part in supporting and maintaining a robust wireless infrastructure across hospital and clinical locations, ensuring seamless connectivity for critical medical operations and end-user devices. You will collaborate closely with cross-functional IT teams, engineers, and clinical staff to deliver high-quality wireless network support in a fast-paced healthcare environment.
Key Responsibilities
- Conduct wireless site surveys using Ekahau software to ensure optimal coverage and performance.
- Using Ekahau Sidekick for site survey & validations
- Troubleshooting user WIFI issues
- Bad coverage / Bad settings in their personal device
- Defective APs that need restarted or replaced
- Documenting Aruba Airwave with AP placements/locations
- Migrating sites from Cisco APs to Aruba APs
- Building performance reporting/monitoring metrics for WIFi performance
- Clearpass policy/role configuration & troubleshooting
- Aruba WIFI environment (~5000 APs / 20 Controllers) with some very old Cisco mixed in (~ 450 APs)
- Understanding WIFi authentication with eap-peap / eap-tls / psk would be valuable
- Troubleshoot and resolve wireless connectivity issues across various end-user devices including iPhones and Nurse Carts on Wheels.
- Provide on-site support at hospitals and clinics throughout the Louisville area and potentially Indiana locations.
- Assist in maintaining and supporting HPe wireless access points, controllers, and related infrastructure.
- Collaborate with senior engineers and support teams on complex issues and ClearPass-related configurations (if applicable).
Required Qualifications:
- Minimum 3 years of experience supporting enterprise wireless environments.
- Proficiency in wireless network support, especially within HPe environments or comparable platforms.
- Hands-on experience with Ekahau wireless surveying tools.
- Strong troubleshooting skills related to enterprise wireless networks and end-user connectivity.
- Excellent communication and customer service skills, especially in a healthcare or high-demand setting.
Preferred Qualifications
- Experience with HPe ClearPass or similar network access control platforms.
- Prior experience working in a healthcare environment.
- Familiarity with wireless network design, implementation, and performance tuning.
- Certifications such as CWNA, CWDP, or vendor-specific wireless credentials are a plus.
Work Environment & Location:
- Location: Onsite in Louisville metro area
- Travel: As needed for site visits
- Collaborative team environment with opportunities for professional growth.