Business System Analyst

Position: Business Systems Analyst

Location: Cleveland, OH / Columbus, OH/ Albany, NY

Duration: 12 months+

Key Responsibilities:

• Business Analysis & Requirements Gathering
• Card Payment Systems Expertise
• Assist Project Managers and Scrum Masters for daily Project Execution.
• Risk & Compliance Management
• Stakeholder Management & Communication
• Data Analysis & Reporting

Required Skills and Qualifications:

Education:

• Bachelor's degree in finance, Business Administration, Computer Science, or related field. MBA or related advanced degree is a plus.

Experience:

• At least 8-10 years of experience in banking and financial services, with a focus on payment cards (credit, debit, prepaid).
• Lead/drive, with appropriate stakeholders, identification of necessary business requirements as well as technical requirements arising from those business requirements.
• Strong documentation skills ability to create requirements documents as well as other artifacts traceability matrix, ERD, process flows, data mapping, etc.
• Understanding of banking domain and card technology (credit/debit - Commercial and retail banking).
• Strong analytical skills ability to unwind complex integrations / process flows by asking appropriate questions and identifying necessary details to garner understanding as well as meet the overall goal within scope of the project.
• Ability to lead data mapping, and participate in subsequent testing of requirements keeping track of overall progress and participating in analysis / identification of business impacts for defects and driving resolution with appropriate parties.

Technical Skills:

• Proficiency with business analysis tools (e.g., JIRA, Confluence, MS Visio) and project management software.
• Familiarity with card payment technologies, systems, and frameworks (e.g., Visa/Mastercard networks, SWIFT, payment gateways).
• Knowledge of data analytics tools (e.g., Excel, Tableau, SQL) to analyze transaction data and generate insights.

Desirable Skills:

• Experience with digital payment platforms, mobile banking apps, and online banking services.
• Familiarity with agile methodologies and tools (e.g., Scrum, Kanban).
• Certification in Business Analysis (CBAP, CCBA) or Project Management (PMP, Scrum Master) is a plus.
• Experience in managing vendor relationships and outsourcing partnerships.