Overview
Skills
Job Details
Job Title: Technical Engineer V (ServiceNow CMDB/CSDM)
Location: Buffalo, NY
Hire Type: Contingent
Work Model: Hybrid
No C2C or Sponsorship Available
Nature & Scope:
Positional Overview
Are you a detail-oriented Senior Level ServiceNow Platform Technical Engineer looking to make an impact in the banking industry? Join our client s dynamic team, where you'll play a key role in designing, implementing, and optimizing cutting-edge financial systems. This is your chance to work with innovative technologies, collaborate with talented professionals, and contribute to the stability and security of critical banking operations. If you're passionate about problem-solving, automation, and enhancing system performance in a fast-paced environment, we want to hear from you!
Role & Responsibility:
Tasks That Will Lead To Your Success
- Work closely with Technology management, customers, and support teams on a regular basis to lead the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization.
- Responsibilities may include infrastructure architecture and design, research and development of new or expanded systems, creation of technology standards and policies, thorough analysis of user requirements and operational constraints, unit test and system integration, and user acceptance testing.
- Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements.
- Estimate the size of the effort required to complete complex, moderate to large scale projects where applicable.
- Coordinate vendor interactions and manage contract and/or vendor resources as needed
- Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff.
Seek to expand knowledge and understanding of financial services trends, practices, and technologies on a continuous basis. - Follow and promote use of industry best practices, standards and procedures.
- Maintain a high level of technical aptitude and strong working knowledge of supporting application(s), development environments and the supported client environment.
- Maintain a strong and detailed understanding of vendor products, services, systems, and updates.
- Assist in developing expense and capital budgets.
- Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
Skills & Experience
Qualifications That Will Help You Thrive
- Combined minimum of 10 years higher education and/or experience in systems design, management, and/or architecture.
- Thorough understanding of the system development and infrastructure lifecycle and architecture, vendor best practices, IT Service Management, and systems design.
- Overall Senior Level ServiceNow Platform expertise.
- Senior Level CMDB and CSDM expertise.
- Senior Level Discovery and Service Mapping expertise.
- Excellent written and verbal communication skills.
- Effective influencing skills.
- Process-oriented.
- Logical thinker.
- Strong knowledge of server/client and virtual technologies.