Overview
On Site
60k - 80k
Full Time
Skills
Customer Facing
FOCUS
MSP
System Monitoring
Supervision
Customer Service
Communication
PSA
Cloud Computing
Active Directory
Microsoft Azure
Remote Access
RDP
Backup
Disaster Recovery
Veeam
Scripting
Windows PowerShell
Endpoint Protection
Servers
Management
Firewall
Help Desk
Onboarding
Microsoft Office
Microsoft Exchange
Server Administration
Microsoft Windows Server
Microsoft Operating Systems
Group Policy
Computer Networking
VLAN
Virtual Private Network
Dragon NaturallySpeaking
DNS
DHCP
Customer Engagement
Documentation
Insurance
Training
SAP BASIS
Job Details
Job Description
A growing Managed Service Provider (MSP) based in Brick Township, NJ is seeking a Systems Engineer to join our team. This is a jack-of-all-trades role, ideal for someone who enjoys working across a broad technology stack and thrives in a dynamic, client-facing environment. You'll support a variety of small to mid-sized businesses with diverse IT environments, providing both proactive support and reactive troubleshooting.
This role will focus primarily on server support, Microsoft 365 administration, basic networking, and cloud technologies including Teams, Exchange Online, and Intune. You will be the go-to resource for resolving issues, implementing solutions, and delivering excellent technical service across multiple client environments.
Required Skills & Experience
Desired Skills & Experience
What You Will Be Doing
Tech Breakdown
The Offer
You will receive the following benefits:
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
A growing Managed Service Provider (MSP) based in Brick Township, NJ is seeking a Systems Engineer to join our team. This is a jack-of-all-trades role, ideal for someone who enjoys working across a broad technology stack and thrives in a dynamic, client-facing environment. You'll support a variety of small to mid-sized businesses with diverse IT environments, providing both proactive support and reactive troubleshooting.
This role will focus primarily on server support, Microsoft 365 administration, basic networking, and cloud technologies including Teams, Exchange Online, and Intune. You will be the go-to resource for resolving issues, implementing solutions, and delivering excellent technical service across multiple client environments.
Required Skills & Experience
- 2+ years of experience in a Systems Engineer or similar IT role, preferably within an MSP
- Hands-on experience supporting Windows Server environments (2016/2019/2022)
- Proficiency with Microsoft 365, including Exchange Online, Teams, Intune, and security policies
- Strong understanding of basic networking concepts including VLANs, VPNs, firewalls, and DNS/DHCP
- Experience with system monitoring, patching, and endpoint management
- Solid troubleshooting skills and ability to handle multiple client issues with minimal supervision
- Customer service mindset with strong communication skills in both technical and non-technical contexts
- Strong documentation habits and familiarity with ticketing systems / PSA tools
Desired Skills & Experience
- Experience with hybrid environments (on-prem and cloud)
- Familiarity with Active Directory and Azure AD synchronization
- Experience configuring remote access (VPN, RDP, etc.)
- Exposure to backup and disaster recovery solutions (Datto, Veeam, etc.)
- Scripting or automation skills (PowerShell preferred)
- Knowledge of security best practices and endpoint protection platforms
What You Will Be Doing
- Providing remote and onsite support for clients' servers, systems, and Microsoft 365 environments
- Managing and supporting Microsoft 365 tenants, including Exchange Online, Teams, and Intune device policies
- Performing basic network configuration and troubleshooting (VLANs, VPNs, firewalls)
- Supporting and maintaining Windows Server infrastructure and domain services
- Documenting systems, procedures, and configurations clearly and consistently
- Responding to help desk tickets, diagnosing issues, and resolving them efficiently
- Collaborating with internal engineers on escalated issues and project rollouts
- Participating in client onboarding, assessments, and improvement plans
Tech Breakdown
- 40% Microsoft 365 Administration (Exchange Online, Intune, Teams)
- 30% Server Support (Windows Server, AD, Group Policy)
- 20% Networking (VLANs, VPNs, DNS, DHCP)
- 10% Client Interaction & Documentation
The Offer
You will receive the following benefits:
- Competitive salary based on experience
- 401(k) with employer match
- Health, dental, and vision insurance
- Generous PTO and paid holidays
- Paid training and certification opportunities
- Flexible work environment with hybrid potential
- Bonus opportunities and employee referral program
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.