Service Delivery Manager

Overview

Contract - W2

Skills

SIEM
IDS
IPS
WAF
Firewall
Threat Analysis
Penetration Testing
Malware Analysis
Leadership
People Management
Customer Relationship Management (CRM)
Communication
Analytical Skill
Service Delivery
Operations Management
ITIL
Service Management
Network Design
TCP/IP
DNS
Dragon NaturallySpeaking
HTTP
Security Architecture
Management
IT Consulting
Business Transformation
Software Implementation
Collaboration

Job Details

Arthur Lawrence is looking for a Service Delivery Manager one of our clients project based on remote. Please find the job description below and send us your updated resume if interested:

Must-Have Skills:
  • Hands-on expertise in security technologies (SIEM, IDS/IPS, WAF, EDR, Firewalls, Threat Intelligence, Pen Testing, etc.) and strong understanding of attack activities (e.g., scanning, DDoS, malware).
  • Proven leadership, people management, and client relationship management skills with excellent communication and analytical abilities.
  • Bachelor's degree in Business, IT, or related field (Master's preferred) with 5+ years in service delivery/operations management.


Nice to Have Skills:
  • Familiarity with ITIL or other service management frameworks and service management tools.
  • Knowledge of network infrastructure, protocols (TCP/IP, DNS, HTTP), and security architecture.


About Us:

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad experience in working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

We are a UN Women Empowerment Principal Signatory and are certified by National Minority Supplier Development Council.

Recent Associations & Acknowledgments:
  • Been recognized as a 2023 TOP WORKPLACE by the Houston Chronicle
  • IAOP Award; Ranked in the top 100 internationally
  • Ranked among the Inc 5000 twice - as one of the FASTEST GROWING COMPANIES OF AMERICA
  • Member of HMSDC, NMSDC and NY&NJMSDC


Our Seven Pillars:

We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.

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About Arthur Lawrence