Computer Support Technician

Sentinel is seeking a Computer Technician with hands-on experience in both imaging and basic support for one of our key customers. You ll be a key part of the site support team, assisting with the full lifecycle of computers, imaging peripherals, and some mobile devices.

In this role, you ll work directly with end users and the tech team, escalate complex problems, and ensure smooth operation of IT assets. Strong documentation and inventory management skills are essential. This is a contract opportunity based in Vernon Hills, IL.

Qualifications

• Prior experience supporting the maintenance and upgrade of hardware and software strongly preferred
• Reimaging experience preferred
• Ability to support Tier 1 calls
• Documentation and inventory experience preferred
• Strong customer service skills required
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a can-do attitude

We focus on candidates that display our ACE factor Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range:

Computer Support Technician: $20/hr-$23/hr

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.