TYPE: Full-Time, Direct Hire

LOCATION: Denver

SCHEDULE: Remote

SALARY: $85k - $100k (depending on experience)

Travel and/or in-office presence may be required at times. Generous benefit package including travel benefits and retirement.

THE DEPARTMENT

The following teams make up the Technology department: Business Analysis and Quality Assurance, Applications Development, Applications Support, and Engineering. The group identifies and develops technological strategies that support business goals and objectives to ensure internal and external partners are provided with stable systems. These include: all desktop, network, phone and email systems, applications (reservations and operations systems), websites, and Internet access.

THE ROLE

Microsoft 365 System Engineers play a crucial role in the design, implementation, and maintenance of Microsoft 365 solutions within our organization. You will be responsible for ensuring the smooth operation of Microsoft 365 services, optimizing their performance, and enhancing their security posture. Collaboration with cross-functional teams will be essential to align Microsoft 365 solutions with business objectives.

As a Microsoft 365 System Engineer, you will be at the forefront of leveraging Microsoft's cloud-based productivity suite to empower our organization with modern collaboration tools and secure communication channels. Your expertise will be instrumental in driving innovation, enhancing productivity, and ensuring the reliability of our IT infrastructure.

THE POSITION

Microsoft 365 System Engineer is responsible for the following results:

Design and Implementation: Design, configure, and implement Microsoft 365 solutions tailored to meet organizational requirements. This includes but is not limited to Exchange Online, SharePoint Online, Microsoft Teams, and other associated services.

System Administration: Perform day-to-day administration tasks ensuring the state and security of the Microsoft 365 environment.

Monitoring and Troubleshooting: Monitor the health and performance of Microsoft 365 services, proactively identify and resolve issues to ensure high availability and reliability. Troubleshoot and resolve Level 2 technical incidents related to Microsoft 365 services.

Security and Compliance: Implement security best practices and compliance policies within the Microsoft 365 environment to protect data, prevent unauthorized access, and ensure regulatory compliance. Conduct regular security assessments and audits.

Collaboration and Integration: Collaborate with other IT teams to integrate Microsoft 365 solutions with existing infrastructure and third-party applications. Provide technical guidance and support for integration projects.

Documentation and Training: Maintain comprehensive documentation of Microsoft 365 configurations, procedures, and best practices. Provide training and knowledge transfer to IT staff and end-users as needed.

Capacity Planning and Performance Optimization: Monitor resource utilization and performance trends, conduct capacity planning exercises, and implement optimization strategies to ensure efficient utilization of Microsoft 365 resources.

EDUCATION

The preferred candidate will hold a Bachelor's degree and/or four years' related experience or four to eight years related experience with the technology required of the open position.

EXPERIENCE PREFERRED

The preferred candidate has noteworthy experience in the following areas:

Experience as a system engineer or administrator with a focus on Microsoft 365

Knowledge of Microsoft 365 services such as Exchange Online, SharePoint Online, Microsoft Teams, and associated technologies

Strong understanding of identity and access management concepts, including Azure Active Directory

Experience with security and compliance features of Microsoft 365, including Data Loss Prevention (DLP) and Multi-Factor Authentication (MFA)

Proficiency in PowerShell scripting for automation and administration tasks

Excellent problem-solving skills and the ability to troubleshoot complex technical issues

Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams

We offer exciting career opportunities across a wide range of departments, including vacation planning, reservations, marketing, finance, IT, and customer care.

Our benefits include:

Pension Plan & 401(k) Match

16-26 days of vacation

Comprehensive health, dental, vision & life insurance (Benefits may vary outside the U.S.)

Flexible work-from-home options

Home office internet reimbursement

Plus, exceptional travel perks:

70-90% off tours and cruises - with discounts for friends and family

A free Avalon cruise after two years of service

Exclusive deals with top travel partners like Marriott, Expedia, IATA/IATAN, Norwegian Cruise Line, Hertz, and Thrifty Car Rentals

Join us and turn your passion for travel into a rewarding career!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.