IT Program Manager

Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.

The Work: The Program Manager (PM) is responsible for overall management of the project team. The PM is responsible for facilitating the workflow of client deliverables and providing final oversight and quality assurance on reports and briefings materials. This role requires a strong understanding of the software development lifecycle (SDLC), technical architecture principles, and agile delivery methodologies and a knowledge of state and local contracting. You will serve as the critical link between business needs, architectural vision, and software execution.

Job Location: Remote with ability to travel up to 5%

What You Will Do:

• Manages project activities: planning, organizing, directing, staffing, and reporting.

• Lead end-to-end project management for software and digital solution development initiatives.

• Collaborate with Solutions Architects to translate business requirements into scalable technical solutions.

• Drive the delivery of development milestones, ensuring alignment with architectural designs and business goals.

• Develop and maintain comprehensive project plans, timelines, resource allocations, and risk mitigation strategies.

• Provide senior leadership over Agile/Scrum ceremonies (e.g., sprint planning, stand-ups, retrospectives).

• Manage internal and external stakeholders to ensure clear communication, alignment, and satisfaction.

• Monitor technical progress, resolve project roadblocks, and ensure quality standards are met.

• Prepare and deliver status reports, project updates, and executive briefings.

• Ensure compliance with security, regulatory, and performance standards throughout the development lifecycle.

What You Will Bring With You:

• Bachelor's degree and eight years of experience

• At least 6 years of experience leading projects or contracts with demonstrated ability to manage a project and to provide guidance and direction for specific projects or sub-tasks.

• Project management professional (PMP) certification.

What We Would Like You To Bring With You:

• IT program and project management experience, preferably with experience in human capital or workforce domain
• Spanish fluency is a strong preference

• Prior experience in federal or state level enterprise IT environments.

• Strong understanding of DevOps and Security best practices

• Experience managing AI or advanced data analytics programs

• Master's degree with six years of experience.

• Proficient in project management tools such as Jira, Confluence, MS Project, or similar.

Professional Skills:

• Excellent leadership, communication, and stakeholder management skills.

• Strong organizational skills with attention to detail and ability to multitask.

• Excellent writing, editing, and proofreading skills.

• Strong analytical and problem-solving skills.

• Ability to work independently and manage multiple projects simultaneously.

• Understanding technical concepts in the relevant industry (e.g., software development, engineering).

Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:
$88,779.00 - $150,924.00

Puerto Rico Remote Office (PR99)