Lead ServiceNow Developer - ITOM and ITAM Certified

Overview

Remote
Depends on Experience
Contract - W2

Skills

Asset Management
Configuration Management Database
ServiceNow
IT Service Management
ITIL
ITOM
ITAM
ITSM

Job Details

Title: Lead ServiceNow Developer

Location: Remote in US, EST time zone preferred

Duration: 6 Months with extension

Must Have:

  • ITOM and ITAM certificates
  • Good communication skills because will work directly with the stakeholders.

We are building the following capabilities using Service Now in 2025-2026:

  • Hardware Asset Management.
  • Software Asset Management.
  • App portfolio management.
  • GenAI.
  • SecOps.

Client already implemented SNOW 2 years ago

  • Implemented ITSM.
  • CMDB data clean-up is needed.

Skills and qualifications:

  • CSA
  • CIS-Discovery
  • CIS-Service Mapping
  • Can speak to and navigate the CSDM
  • Proficient in flow designer
  • Can create basic and advanced business rules
  • Can speak to the difference between related CIs and referenced CIs
  • Can speak to a handful of basic use cases for configuration items in ITIL processes
  • Can describe the difference between discoverable and non-discoverable attributes
  • Can speak to where in the ServiceNow platform we define the rules for which CIs create assets and which CIs do not

Bonus:

  • Has exposure to Digital Portfolio Management (DPM) sufficient that they understand how portfolios and portfolio taxonomy is created and managed
  • Exposure to Service Builder for creating and managing offerings
  • Agent Client Collector and MID server web socket endpoint management

List of ServiceNow capabilities client is looking for:

  • ITAM (SAM)
  • Digital Product Management
  • ITOM CMDB - Health
  • ITOM CMDB - Visibility
  • Flow Designer
  • CSDM
  • APM
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About Pyramid Technology Solutions, Inc.