Overview
Remote
Depends on Experience
Contract - W2
Skills
Asset Management
Configuration Management Database
ServiceNow
IT Service Management
ITIL
ITOM
ITAM
ITSM
Job Details
Title: Lead ServiceNow Developer
Location: Remote in US, EST time zone preferred
Duration: 6 Months with extension
Must Have:
- ITOM and ITAM certificates
- Good communication skills because will work directly with the stakeholders.
We are building the following capabilities using Service Now in 2025-2026:
- Hardware Asset Management.
- Software Asset Management.
- App portfolio management.
- GenAI.
- SecOps.
Client already implemented SNOW 2 years ago
- Implemented ITSM.
- CMDB data clean-up is needed.
Skills and qualifications:
- CSA
- CIS-Discovery
- CIS-Service Mapping
- Can speak to and navigate the CSDM
- Proficient in flow designer
- Can create basic and advanced business rules
- Can speak to the difference between related CIs and referenced CIs
- Can speak to a handful of basic use cases for configuration items in ITIL processes
- Can describe the difference between discoverable and non-discoverable attributes
- Can speak to where in the ServiceNow platform we define the rules for which CIs create assets and which CIs do not
Bonus:
- Has exposure to Digital Portfolio Management (DPM) sufficient that they understand how portfolios and portfolio taxonomy is created and managed
- Exposure to Service Builder for creating and managing offerings
- Agent Client Collector and MID server web socket endpoint management
List of ServiceNow capabilities client is looking for:
- ITAM (SAM)
- Digital Product Management
- ITOM CMDB - Health
- ITOM CMDB - Visibility
- Flow Designer
- CSDM
- APM
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.