Data Center Operations Manager

RESPONSIBILITIES:
Kforce has a client in Newtown Square, PA that is seeking a Data Center Oper ations Manager.

Summary:
This is a management role responsible for coordinating and supervising the day-to-day operations of the data center operations for key customers. The Manager will be ensuring all technology elements in rack from procurement, break-fix and installations are all taken care of.
This management role collaborates with cross-functional teams to drive projects, manage resources, and implement strategies for optimizing performance and maintaining uptime in the client's data center environment. Travel required: 30% - expected to travel between the 11 data centers.

Responsibilities:
* Manages a multi-disciplinary team to ensure business continuity of critical business center infrastructure
* Manages all in-rack responsibilities including, IMAC-D's, Break-Fixes and logistics support
* Builds and supports vendor managed relationships for all delivery use cases
* Manages the implementation of continuous improvement initiatives to accomplish design intent, meet competitive landscape, and reduce cost
* Researches new products, systems, and materials
* Be an advisor to the Senior team to ensure deliverables meet company strategic goals
* Ensures quality assurance checks of deliverables are conducted
* Works with external suppliers as required aligning their activity with the organizations strategic goals for developing and operating cost effective, highly efficient, and reliable Data Centers
* Guides on troubleshooting advice including supporting Root Cause Analysis (RCA) and Corrective Action (CA) for problems affecting efficient and resilient site operations

REQUIREMENTS:
* Bachelor's degree in relevant engineering discipline
* Professional Engineering license achievement preferred
* Advanced experience managing multi discipline engineering teams within a business-critical environment
* Advanced knowledge and experience in field service dispatch
* Advanced knowledge of at least one engineering domain ideally within a data center or similar environment
* Advanced knowledge of various mission critical topologies
* Advanced ability to lead and manage a team providing support across the data center
* Must be detail oriented with excellent written and verbal communication skills
* Ability to work effectively in a team environment both virtual and in person
* Ability to interact with individuals and groups both internally and externally
* Advanced problem-solving skills coupled with excellent organizational and time management skills
* Organized and able to set priorities and meet deadlines and budgets

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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