Overview
Skills
Job Details
Key Responsibilities:
Looking for an experienced Concur SAP Support Specialist to provide functional and technical support for SAP Concur solutions, with a focus on Expense, Travel, and HR.
Maintain and enhance system functionality, manage configurations, and troubleshoot integration issues.
System Configuration & Customization: Configure and customize Concur Expense and Travel to meet the business requirements.
System administration: Set up workflows, approval policies, user access provisioning, and system preferences within Concur.
Implement and maintain system rules, validations, and processes to ensure compliance and per business requirements.
Monitoring daily for the interfaces between Concur and other ERP & HR Systems, troubleshooting job failures and any issues that arise and resolve.
Reporting and Analytics in Concur (Cognos Intelligence Reports & Extracts).
Monthly Releases Support Assist in the management of system changes, upgrades, and patches, ensuring minimal disruption to business operations.
Review new SAP Concur functionality and assess its potential impact on the business, ensuring smooth transitions for end-users.
Participate in the planning, coordination, and execution of system updates and major enhancements.
System testing part of monthly releases and smoke testing post changes where we collaborate with cross-functional teams to define test cases, conduct system tests, and validate functionality after system changes, updates, or integrations.
Support in User & Role administration and Audits.
Configure and customize SAP Concur modules (Expense, Travel, Invoice) to meet business requirements.
Develop and maintain integrations between SAP Concur and ERP systems (e.g. Oracle, Workday).
Utilize Concur Web Services and APIs (REST/SOAP) for custom integration development.
Work with business stakeholders to gather requirements and translate them into technical specifications.
Support ongoing system enhancements, testing, documentation, and user training.
Monitor and resolve system issues, ensuring consistent data accuracy and compliance.
Maintain audit workflows, audit rules, and expense policies within SAP Concur.
Collaborate with security and compliance teams to maintain data protection and regulatory standards.
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Required Skills & Qualifications:
5+ years of experience in SAP Concur configuration and development.
Proficient with SAP Concur APIs and data integration tools.
Strong understanding of travel and expense processes and financial system integration.
Excellent problem-solving, debugging, and analytical skills.
Proven communication and collaboration abilities across technical and non-technical teams.
SAP Concur certification will be a plus.