Oracle Field Service Cloud Functional Consultant

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Acceptance Testing
Analytical Skill
Business Process
Capacity Management
Cloud Computing
Collaboration
Communication
Conflict Resolution
Customer Engagement
Customer Experience
Documentation
Enterprise Resource Planning
Field Service
Fit/gap Analysis
HR Management
Oracle Cloud
Oracle EBS
Order Management
Problem Solving
Production Support
Routing
SAP BASIS
System Integration
Testing
Training
Workflow

Job Details

Title : Senior Oracle Field Service Cloud (OFSC) Functional Consultant

Location : Mount Airy, NC.

Mode of work : Onsite

Duration : Long-term

JD :

Senior Oracle Field Service Cloud (OFSC) Functional Consultant- Onsite

RESPONSIBILITIES

Gather and analyze business requirements for field service operations.

Configure and implement OFS functionalities like routing, capacity planning, and work order management.

Design workflows and rules to align with business processes.

Integrate OFS with other Oracle Cloud modules (e.g., CX, ERP, HCM).

Conduct system and user acceptance testing (UAT).

Provide training to end-users and create documentation.

Troubleshoot and resolve functional issues.

Collaborate with technical teams for seamless system integration.

Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support

Provide status and issue reports to the project manager/client on a regular basis

Present at client s location is a must Qualifications

Minimum 15 years of experience in Field Service applications.

Experience in Implementation and Support project.

Strong knowledge of Oracle Cloud Field Service functionalities.

Understanding of field service processes and best practices.

Familiarity with Oracle Cloud architecture and integration tools.

Analytical and problem-solving skills to address business needs.

Excellent communication skills for client interaction and training.

Experience in implementing OFS or similar field service solutions. Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support

Oracle Field Service Cloud Certification is preferred.

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