Overview
Skills
Job Details
Position: ServiceNow Architect
Location: Atlanta, GA, Hybrid
Duration: Long Term
JD:
10+ years in ServiceNow platform, 5+ years in CMDB/CSDM.
Mastery of CSDM 5.0 framework and ServiceNow platform architecture.
Deep knowledge of IRE, Discovery, Service Mapping, and Event Management.
Experience driving CMDB programs across multiple business units or geographies.
Experience with ServiceNow Platform upgrades, data migration, SNOW and performance tuning.
Strong expertise in ServiceNow modules: ITSM, ITOM, CMDB, Discovery, Service Catalog, Workflows, and Custom Applications.
Proficiency in JavaScript, Glide API, REST/SOAP integrations, and ServiceNow scripting (Client Script, Business Rules, UI Policies, etc.).
Excellent problem-solving skills and ability to manage multiple priorities.
Strong communication and stakeholder management skills.
ServiceNow Certified System Administrator (CSA) required; Additional certifications (e.g., CAD, ITSM, Discovery, IntegrationHub) preferred.
ServiceNow ITOM Developer:
5+ years of solid 'Developer' experience in ServiceNow ITOM (CMDB, Discovery).
5+ years of expert experience with integrations ServiceNow with other applications or data sources including REST and SOAP APIs.