Help Desk Analyst - $36 CTC - HYBRID (WI Resident/MUST Relocate to Wisconsin)

Overview

Hybrid
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Help Desk
IT Service Management
Wireless Communication
Windows PowerShell
Technical Support
Microsoft Windows
Mobile Devices

Job Details

Job Description:

CHANDRA TECHNOLOGIES INC is committed to providing some of the most competitive rates in the industry for qualified consultants. For candidates with current or prior experience with the State of Wisconsin experience and all required skills outlined in the job posting, we offer up to 98.5% of the client bill rate on CTC basis, ensuring a very low margin (under $1). Please be advised that client administrative fees will be deducted if applicable. Our payment terms are Net 30, and we guarantee payment within that period of Net 30, regardless of the client's payment status to us.

***Crop to Crop resumes are accepted
Location Requirement: Remote or Onsite? Must be a WI resident or willing to relocate at candidate's expense. This is a hybrid schedule with 60% onsite and 40%remote

The position works to support desktop technologies, including extensive use of system management tools, as well as the use of numerous software services. Support delivered by this position takes place in a complex, professional technical environment. Customers include DPI leadership, IT managers, and staff throughout DPI. This work is multitasking in nature, self-initiated, and usually conducted independently. However, the help desk team is also highly cooperative and collaborative.

Required Skills: 4 or more years of experience in the following:

  • Extensive knowledge of, and experience with, desktop technology including, but not limited to, desktop operating systems (Windows 10 in an Enterprise environment), desktop applications, desktop hardware.
  • Provisioning of devices for new users, including laptops, and mobile devices.
  • Must have knowledge and experience with standard troubleshooting methodologies.

Desired Skills:

  • Strong written and verbal communication skills as this position will respond directly to internal IT support tickets.
  • Knowledgeable about printing and other supported wireless devices and peripherals.
  • PowerShell scripting
  • Experience with ITSM tool
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Chandra Technologies, Inc.