Overview
Skills
Job Details
Strategic Supplier Manager Direct Hire Atlanta, GA (Hybrid but mainly remote) Competitive Salary, 25% Bonus, Pension and excellent benefits!
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Bachelor s degree in business administration, engineering, technology, or a related field. A master s degree is a plus.
Minimum of 10 years of experience in Technology, vendor management, procurement, sourcing, and other related fields, with at least 5 years in a leadership role.
Proven experience in managing large-scale vendor relationships and contracts within a technology organization.
Strong understanding of vendor governance, contract management, and procurement processes.
Excellent negotiation, communication, and interpersonal skills.
Ability to analyze data and build insights to drive decision-making.
Strong leadership and team-building skills.
Experience with customer satisfaction (CSAT) management and issue resolution.
Proficiency in using vendor management and procurement software tools.
Experience in managing hardware, software, professional services, staff augmentation, and renewals programs
Knowledge of vendor management, sourcing, and procurement best practices.
Experience with data analysis and reporting tools such as Power BI to drive improvements
MAJOR JOB RESPONSIBILITIES:
Strategic Planning
Develop and implement comprehensive vendor management strategy to enhance vendor relationships and performance, ensuring alignment with the Technology Organization s long-term goals and objectives
Perform annual planning working with TO portfolio leads to understand TO goals and key priorities and create a vendor engagement plan to meet those priorities.
Conduct periodic market analysis to identify potential new vendors, assess the competitiveness of existing vendors, and stay informed about industry trends and best practices.
Manage and optimize Preferred Programs (General, Niche, and Specialized) to drive continuous efficiencies and economies of scale that meet TO needs.
Continuously optimize the vendor portfolio aligned with strategic, tactical, niche, and emerging needs of TO portfolios along with industry best practices.
Vendor Governance, Risk, and Performance Management
Identify, assess, and mitigate risks associated with key vendor relationships, ensuring that potential issues are proactively addressed to minimize impact to the portfolios and TO.
Drive and enable cross portfolio vendor governance focused on actively managing ongoing vendor performance through business reviews, customer satisfaction surveys (CSAT), vendor scorecards, escalation management, and conflict resolution.
Provide support for internal and external audits related to software asset management including license counts, entitlements, and optimization opportunities ensuring that all documentation and processes are transparent and compliant with audit requirements.
Ensure purchases follow the Tech acquisition standard by working with the Technology Validation Process (TVP) committee on potential improvements
Define and report key performance measurement criteria (KPIs) and vendor scorecards to evaluate and report vendor performance regularly.
TO Portfolio Support and Contract Enablement
Evangelize and mature new constructs including managed services, output, or outcome driven that supports TO needs and ensure the risk is shared proportionately with vendors on contracts.
Partner with TO stakeholders to identify requirements, scope, timelines, service levels, and expected deliverables to identify the appropriate vendors and contracting options based on those needs.
Perform periodic reviews to continuously advocate for TO contingent work needs through preferred providers and roles
Work closely with TO stakeholders in each portfolio to identify key suppliers and contracts that require close supervision and risk management based on complexity and/or visibility of the contract.
Partner with TO portfolios and SCM to support Request for Proposal (RFP/RFX) activities including identification of requirements, suppliers, and vendor selection
Cost Efficiencies
Deliver, track and report on cost savings achieved through vendor management initiatives, demonstrating consistent cost discipline and the financial benefits delivered to the organization.
Track performance and take proactive actions on discount programs (volume, early payment, others) to ensure the programs are delivering maximum benefit against TO spend.
Actively partner with TO portfolios to identify cost savings opportunities on new or existing contracts while balancing risk and service quality.
Team Development
Lead the recruitment process to attract and hire top talent for the Strategic Supplier Management (SSM), ensuring that the team has the necessary skills and expertise to achieve organizational goals.
Develop and implement training and development programs to enhance the skills and capabilities of the SSM team, fostering a culture of continuous learning and professional growth.
Establish clear performance expectations and conduct regular performance reviews to provide feedback, recognize achievements, and identify areas for improvement.
Foster a collaborative and inclusive team environment that encourages open communication, teamwork, and a shared commitment to excellence.
Continuous Improvements
Use data to measure, track, and report key metrics and status for vendor engagements to build transparency with TO leaders and help with data-driven decisions.
Constantly evangelize the use of automation to reduce manual toil and administrative tasks including the use of industry-standard tooling including the use of AI for various tasks.
Review and optimize vendor processes across onboarding, offboarding, SOW creation, PR requests, PO approvals, invoicing to ensure optimal experience for suppliers and portfolio
Evaluate tooling and process improvements that help reduce processing and execution time for contracts including eliminating processes that do not add value.
Qualifications:
Bachelor s degree in business administration, engineering, technology, or a related field. A master s degree is a plus.
Minimum of 10 years of experience in Technology, vendor management, procurement and other related fields, with at least 5 years in a leadership role.
Proven experience in managing large-scale vendor relationships and contracts, preferably within a technology organization.
Strong understanding of vendor governance, contract management, and procurement processes.
Excellent negotiation, communication, and interpersonal skills.
Ability to analyze data and build insights to drive decision-making.
Strong leadership and team-building skills.
Experience with customer satisfaction (CSAT) management and issue resolution.
Proficiency in using vendor management and procurement software tools.
Experience in managing hardware, software, professional services, staff augmentation, and renewals.
Knowledge of vendor management, sourcing, and procurement processes and best practices.
Experience with data analysis and reporting tools such as Power BI to drive improvements
The compensation range for this position is very competitive based on experience
(dependent on factors including but not limited to client requirements, experience, statutory considerations, and location).
*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at ww.synergishr.com.