OT/Industrial Controls Program Manager

Operational Technology Department
Remote (EST strongly preferred, CST acceptable, offshore considered)
Contract with Strong Potential to Hire

About Our Client

Our client operates one of the largest global data center platforms in the world, with a presence spanning more than 20 countries and regions across the Americas, Asia Pacific, EMEA, and India. They are routinely recognized as a Leader by top networking and data center analysts. As a neutral operator, they provide access to multiple cloud providers, numerous internet exchanges, and telecommunication network providers including their own IPv6-compliant Tier 1 Global IP Network. They deliver tailored infrastructure with consistent best practices in design and operations, facilitating client adoption of next-generation technologies for computing at scale, virtualization, data migration, and cloud and B2B private connectivity both regionally and globally.

Job Description

This is a distinctly specialized Operational Technology (OT) and facilities-focused program management role—not a traditional IT position. You'll take ownership of OT systems across every building globally, managing industrial controls, building management systems, and critical infrastructure. This program focuses on equipment replacement, OT system standardization, and data collection integration into centralized database systems across manufacturing facilities and data centers worldwide.

Reporting to the Global Director of Operational Technology, you'll lead projects involving SCADA, EPMS (Electrical Power Monitoring Systems), and BMS (Building Management Systems). You'll work closely with operations teams who actively use these systems daily, coordinating firmware updates, patching cycles, building upgrades, and control system implementations. This role requires someone with deep knowledge of electrical/mechanical systems including HVAC, cooling systems, pumps, motors, and industrial control infrastructure.

The ideal candidate has an electrical engineering or industrial software engineering background and is passionate about operational technology in industrial manufacturing environments. You thrive managing complex, contract-critical programs where operations teams depend on your leadership to keep critical building systems running smoothly.

Note: March marks the start of the new fiscal year; conversion to permanent hire depends on budget availability tied to FY planning.

Duties and Responsibilities

OT Program & Project Management:

• Manage global industrial controls and OT projects across manufacturing facilities and data centers
• Lead equipment replacement initiatives and OT system standardization efforts
• Oversee SCADA, EPMS, and BMS implementations, upgrades, and maintenance
• Coordinate building system updates including HVAC, cooling, electrical, and mechanical systems
• Manage firmware updates, patching cycles, and system upgrades globally

Technical Operations:

• Take ownership of OT systems across every building in the global portfolio
• Partner with operations teams to ensure equipment readiness and system reliability
• Manage controllers, PLCs, and industrial control infrastructure
• Oversee cooling systems, HVAC operations, and building automation
• Integrate data collection from building systems into centralized databases

Stakeholder & Operations Collaboration:

• Work directly with operations teams who actively use the systems
• Serve as customer-facing relationship manager with Client Service Managers
• Collaborate with governance, alerting, hiring, and operations teams internally
• Coordinate with external vendors and installation partners
• Act as primary point of contact for OT-related issues

Contract & SLA Management:

• Ensure absolute SLA and contract compliance for operational systems
• Manage service delivery to meet business needs and operational requirements
• Oversee incident management and change management processes
• Ensure continuous operational support of critical building systems

Financial & Procurement:

• Track budgets and invoices across multiple OT projects
• Complete RFPs for vendor and contract procurement
• Submit and manage purchasing requests for equipment and systems
• Maintain lifecycle of application support contracts (Ignition & Kymera)
• Work with Finance and IT Construction PM teams on budget requirements

Risk & Issue Management:

• Proactively identify and manage risks throughout service delivery
• Develop and implement contingency plans for critical system maintenance
• Remove roadblocks through hands-on problem-solving
• Take action to eliminate risks before they impact operations

Team Leadership & Vendor Management:

• Manage teams of IT professionals and coordinate with OT specialists
• Assign task ownership and ensure timely completion
• Manage vendor relationships for industrial equipment and controls
• Facilitate contractor enrollment and track ISM tickets
• Balance departmental and project needs across global teams

Performance & Reporting:

• Track performance metrics using Planner and Jira
• Capture data for business decision-making
• Report project progress to stakeholders regularly
• Understand Business Architecture, Construction oversight, and CFOps management

Required Experience/Skills

Operational Technology Expertise (MUST-HAVES):

• 5-8 years managing OT/industrial controls programs
• Hands-on experience with SCADA systems
• Experience with EPMS (Electrical Power Monitoring Systems)
• Experience with BMS (Building Management Systems)
• Project management on SCADA, EPMS, BMS, and industrial integrations
• Deep knowledge of cooling systems, HVAC, pumps, motors, and control systems
• Experience with firmware updates, patching, and building upgrades
• Understanding of controllers and PLCs

Industrial Environment Experience:

• Industrial manufacturing environment experience (food & beverage, microprocessors/semiconductors, etc.)
• Data center environment experience with electrical and mechanical systems
• In-depth understanding of BMS/EPMS monitoring solutions
• Experience working with operations teams in manufacturing/industrial settings

Technical Skills:

• Electrical engineering knowledge or industrial software engineering background
• Network fundamentals: IPs, subnet masks, gateway networking, firewalls, routing
• Familiarity with Virtual Desktop Infrastructure (VDI)
• Experience with helpdesk ticketing systems
• Basic understanding of Azure Cloud and IIoT Azure cloud components

Program Management:

• Global project coordination experience across multiple time zones
• Both Agile and Waterfall project methodologies
• Customer-facing, schedule-driven delivery in contract-critical environments
• Budget tracking and financial management
• Vendor and contract management for industrial equipment

Core Competencies:

• High-energy, proactive approach with ability to anticipate operational needs
• Strong Business Analyst mindset to assess facility requirements
• Change management and service management process knowledge
• Risk management and contingency planning for critical systems
• Team leadership and cross-functional collaboration
• Problem-solving orientation focused on maintaining operational continuity

Nice-to-Haves

• Electrical engineering degree or industrial software engineering degree
• Familiarity with Ignition platform
• Experience with Kymera or similar industrial software
• Knowledge of OT infrastructure and control systems in food & beverage plants
• Background in microprocessor or semiconductor manufacturing facilities
• Experience with Construction oversight or CFOps management structures
• Previous exposure to global building standardization programs

Education

• Bachelor's degree in Electrical Engineering, Industrial Engineering, Mechanical Engineering, or related technical field preferred
• Relevant certifications (PMP, ITIL, industrial controls certifications, etc.) a plus

Pay & Benefits Summary

Compensation: Competitive hourly rate based on overall experience and match to role

Benefits: Comprehensive benefits package provided by Catapult Solutions Group, including:

• Health insurance options
• 401(k) retirement benefits
• Paid time off
• Professional development opportunities
• Remote work flexibility

Contract Structure: Contract position with strong potential to convert to permanent hire based on performance and budget availability

Apply Today!

Ready to lead critical OT programs managing industrial controls and building systems on a global scale? Join a world-class team overseeing operational technology across one of the largest data center platforms in the world. This is your opportunity to make significant impact ensuring reliability and standardization of critical building infrastructure worldwide.

Submit your application today and take the next step in your career!

Keywords: Program Manager | Operational Technology | OT | SCADA | EPMS | BMS | Industrial Controls | Building Management Systems | Electrical Engineering | HVAC | Manufacturing | Data Centers | Global Projects | Remote Work | Contract to Hire | PLC | Controllers | Firmware | Technical Program Management