Overview
Remote
Depends on Experience
Full Time
Skills
Customer/l Billing SME
Job Details
MF COBOL, Customer/1, Billing Finance
"Expert Knowledge: Provide specialized insights in customer service and service order management.
Technical Support: Resolve customer issues and provide functional support.
Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution.
Mentoring: Train and mentor new associates during onboarding.
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