Lead IT Specialist (SYSADMIN/INFOSEC)

Summary

See below for important information regarding this job.

Position will be filled at any of the locations listed below. Site specific salary information as follows:

Battle Creek, MI: $105,383 - $137,000

Columbus, OH: $109,966- $142,957

Dayton, OH: $109,308- $142,103

Fort Belvoir, VA: $120,579- $156,755

New Cumberland, PA: $120,579- $156,755

Ogden, UT: $105,383 - $137,000

Philadelphia, PA: $116,123- $150,962

Richmond, VA: $110,083- $143,109

Duties

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• Serves as the Lead IT Storage Specialist and technical authority and support for the Storage area Network and Network Area Storage in the DLA enterprise.
• Maintain Internal hardware and software inventory, internal budget, maintenance, staffing and procurement contracts.
• Isolates, identifies, analyzes, evaluates and resolves hardware, software and/or communication problems as they relate to Storage architectures.
• Coaches the team in the selection and application of appropriate problem solving methods and techniques, provides advice on work methods, practices/procedures, and assists the team in identifying the parameters of a viable solution.
• Articulates and communicates to the team the assignment, project, problem to be solved, actionable events, milestones and/or program issue under review, and deadlines and timeframes for completion.
• Identifies, distributes and balances workload and tasks among employees in accordance with established work flow, skill level and/or occupational specialization; makes adjustments to accomplish the workload in accordance with established priorities.
• Makes adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks.
• Maintains program and administrative reference materials, project files and relevant background documents and makes available policies, procedures and written instructions from the supervisor.
• Researches, learns and applies a wide range of qualitative and/or quantitative methods to identify, assess, analyze and improve team effectiveness, efficiency and work products.
• Provides Tier 3 DLA Enterprise level support for Storage architectures for both the Non-secure Internet Protocol Router Network (NIPRNET) and the Secure Internet Protocol Router Network (SIPRNET).

Requirements

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Conditions of employment

• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: Yes
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See for more information.

Qualifications

To qualify for a Lead IT Specialist (SYSADMIN/INFSOEC), your qualifications must include:

A. Specialized Experience: One year of specialized experience that equipped you with the particular knowledge, skills and abilities (KSAs) or competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Analyzes and isolates problems related to system, storage, network hardware or software to provide technical assistance to customers, OEM representatives and 3rd party provider representatives in resolving problems.
• Performs installation and configuration of SAN, Backup, Archive, and NAS products. Also installs, configures and maintains the enterprise SAN, Backup, Archive, and NAS environment and products; researches and tests potential products for functionality and integration success
• Evaluates and recommends new systems diagnostic tools and ensures SAN, Backup, Archive, and NAS solutions integrity and availability by monitoring operational metrics. Integrates SAN, Backup, Archive, and NAS products to support various business and technical requirements.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternative, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

For Important General Applicant Information and Definitions go to: ;br>
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: _vol300.PDF

Information for Veterans is available at: As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.