CRM Administrator

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Asana
CRM Administration
Cascading Style Sheets
Cloud Computing
Collaboration
Confluence
Customer Relationship Management (CRM)
Data Integrity
Documentation
HTML
Innovation
JIRA
JavaScript
Management
Microsoft Office
Migration
Oracle EBS
Project Coordination
Public Sector
Salesforce.com
Software Administration
Workflow

Job Details

We re looking for a Customer Relationship Management (CRM) Administrator / Project Coordinator with Oracle Service Cloud expertise and a knack for managing medium-sized projects. In this dual role, you ll enhance our CRM systems, streamline integrations, and coordinate projects to drive efficiency and innovation.
Interview Type: Web Cam or In Person
What You ll Do:
Configure & maintain CRM settings, workflows, campaigns, surveys, and user permissions.
Manage data integrity, migrations, integrations, and cleanup.
Collaborate with teams to recommend operational improvements and customizations.
Provide application administration, troubleshooting, and support.
Develop and maintain Intelligent Advisor interviews.
Coordinate project timelines, deliverables, documentation, and meetings.
What We re Looking For:
2 3 years of CRM administration experience (Oracle Service Cloud, Salesforce, or similar).
1 2 years in project coordination/management.
Proficiency in HTML, CSS, JavaScript.
Experience with tools like Jira, Trello, Confluence, or Asana.
Advanced Microsoft Office skills.
Preferred: Prior public sector experience.

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