Technical Program Manager

Greetings From Photon,

We hope you are staying safe. We are hiring Technical Program Manager to join our Digital Engineering team.

Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization.

Technical Program Manager | San Francisco, CA (Onsite) | Fulltime or Contract

Job Summary :

We are seeking a Program Manager to lead large, cross-functional enterprise programs within our Technology team. This role requires strong delivery ownership across complex system landscapes, a clear approach to execution, and deep partnership with Product and Delivery leaders.

What will you do?

• Drive end-to-end delivery of enterprise programs with clear, milestone-driven plans, risk management, and stakeholder alignment.
• Own program financials: forecast, track actuals, manage budget, and flag risks early.
• Collaborate cross-functionally to resolve issues, escalate appropriately, and maintain schedule and cost alignment.
• Navigate ambiguity, time-box decisions, and hold leaders accountable for timely input.
• Define and execute pre/post-implementation plans, including quality control and communication strategies.
• Manage a bundle of dotted-line Project Managers supporting various workstreams. Provide guidance and mentorship to ensure program-wide alignment and execution excellence.
• Act as a Principal TPM and coach to other PMs, helping them resolve blockers, strengthen delivery discipline, and elevate project success outcomes.
• Independently manage programs without dedicated PM support when needed.
• Produce accurate, actionable status reports (Scope, Schedule, Cost), clearly outlining issues, owners, and resolution timelines.
• Engage third-party vendors in partnership with Product, VMO, and Delivery teams; support SOW creation and vendor management.
• Anticipate program interdependence and strategic risks, coordinate mitigations.
• Champion program execution best practices using established PM tools and methodologies.
• Lead and motivate high-performing, cross-functional teams, foster collaboration across engineering, QA, product, and architecture.

What are we looking for?

• Retail domain experience strongly preferred, with proven ability to work across diverse business areas such as eCommerce, Order Management, Finance, and third-party integrations.
• Bachelor s or master s degree, or equivalent practical experience.
• 10+ years of relevant experience in Program Management, leading large-scale, cross-functional initiatives.
• Demonstrated success integrating systems across multi-platform and complex technical environments.
• Proven track record in creating and managing comprehensive program plans, aligning multiple teams and dependencies.
• Expert-level proficiency with project management methodologies and tools, including Jira throughout the software development lifecycle.
• Skilled in estimating, budgeting, story development, technical analysis, and defect tracking.
• Strong ability to track and analyze project metrics and trends to drive execution and improvement.
• Comfortable discussing technical concepts, evaluating trade-offs, and collaborating with cross-functional stakeholders.
• Excellent communication, facilitation, collaboration, and influencing skills.
• Highly analytical, with a strong bias for data-driven decision making and prioritization.
• Execution-focused, hands-on leader with a roll up your sleeves mentality to get things done.