Overview
On Site
USD 30.00 - 45.00 per hour
Full Time
Skills
Printers
Computer Hardware
Motivation
Information Technology
Servers
Facets
IT Infrastructure
Training
Regulatory Compliance
Auditing
Negotiations
Partnership
Disaster Recovery
Research
Budget
Leadership
Communication
Writing
Mathematics
Analytical Skill
Data Processing
Attention To Detail
Mentorship
Management
Organizational Skills
Documentation
Taxes
Life Insurance
Business Transformation
Law
Job Details
Description
The IT Manager's primary responsibility is to oversee the company infrastructure as it relates to technologies that are used and are critical to the business. This may include all communication equipment (phones, computers, Drivers' Qualcomm devices, and Drive Cams), servers, printers, scanners, software as it relates to system protection, and hardware. The successful candidate will be expected to take on a player/coach role, providing direction and guidance to the IT team, including motivating and mentoring all members, while also being hands-on with projects and tasks. They must create and maintain documentation of all processes and protocols. They may serve as lead on projects designed to improve efficiencies or reduce costs as it relates to technology.
Essential Responsibilities of the IT Manager
1) Oversee all duties of the IT department and ensure that staff are competent to support information technology to meet customer needs such as:
a) Support of user systems, peripherals, phones, networks, servers used in all facets of the organization.
b) Supports all users who experience issues with the usage of company systems and services.
c) Ensure all systems and processes are documented to meet company needs.
2) Delegates specific work tasks with department personnel according to their abilities, to ensure the smooth and efficient flow of information.
3) Compiles information as necessary or directed and ensures that all reports generated by the IT department are delivered as needed, or according to an established schedule.
4) Adheres to the confidentiality policy. This involves the following criteria:
a) Ensuring the confidentiality level of all projects to protect company interests. Communicate only needed information to individuals with the authority to know.
b) Maintaining and ensuring confidentiality of all electronic systems, including monitoring users' access to files, documents, and other information.
5) Develops & maintains entire technology infrastructure to ensure all services meet desired standards of functionality, availability, & modernization.
6) Must be able to engineer solutions by evaluating products and services including an analysis of cost/benefit, and collaborating with vendors, IT staff, and other departments.
7) Oversee the security, training, standards and compliance processes and regulations as it relates to IT.
8) Must manage accounts and vendors by performing audits, negotiating contracts for services, and maintaining business partnerships.
9) Responsible for creating, administering, and maintaining a disaster recovery plan to ensure the company remains functional in the event of a crisis.
10) Determine the rationale and method for upgrading company software programs and/or peripheral equipment when there is an upgrade.
11) Receives, solicits and provides communication to and from management and ensures communication is disseminated to staff as needed.
12) Perform studies and analysis as requested; create reports and completes special projects as assigned.
13) Conducts research and recommends the selection of IT equipment, applications, and supplies.
14) Ensures that project/department milestones/goals are met and within the approved budgets.
15) Must exhibit professionalism when communicating via phone, email, or in person.
Skill(s):
Interpersonal leadership and verbal communication skills; Proficient reading, writing, grammar, and mathematics skills; excellent interpersonal relations; proficient analytical and data processing skills; exceptional PC skills; detail oriented; self-motivated; the ability to motivate and mentor direct reports. Must possess excellent organizational skills along with the ability to keep good records and maintain electronic and printed documentation on all projects.
Pay and Benefits
The pay range for this position is $30.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Roanoke,VA.
Application Deadline
This position is anticipated to close on Jun 4, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The IT Manager's primary responsibility is to oversee the company infrastructure as it relates to technologies that are used and are critical to the business. This may include all communication equipment (phones, computers, Drivers' Qualcomm devices, and Drive Cams), servers, printers, scanners, software as it relates to system protection, and hardware. The successful candidate will be expected to take on a player/coach role, providing direction and guidance to the IT team, including motivating and mentoring all members, while also being hands-on with projects and tasks. They must create and maintain documentation of all processes and protocols. They may serve as lead on projects designed to improve efficiencies or reduce costs as it relates to technology.
Essential Responsibilities of the IT Manager
1) Oversee all duties of the IT department and ensure that staff are competent to support information technology to meet customer needs such as:
a) Support of user systems, peripherals, phones, networks, servers used in all facets of the organization.
b) Supports all users who experience issues with the usage of company systems and services.
c) Ensure all systems and processes are documented to meet company needs.
2) Delegates specific work tasks with department personnel according to their abilities, to ensure the smooth and efficient flow of information.
3) Compiles information as necessary or directed and ensures that all reports generated by the IT department are delivered as needed, or according to an established schedule.
4) Adheres to the confidentiality policy. This involves the following criteria:
a) Ensuring the confidentiality level of all projects to protect company interests. Communicate only needed information to individuals with the authority to know.
b) Maintaining and ensuring confidentiality of all electronic systems, including monitoring users' access to files, documents, and other information.
5) Develops & maintains entire technology infrastructure to ensure all services meet desired standards of functionality, availability, & modernization.
6) Must be able to engineer solutions by evaluating products and services including an analysis of cost/benefit, and collaborating with vendors, IT staff, and other departments.
7) Oversee the security, training, standards and compliance processes and regulations as it relates to IT.
8) Must manage accounts and vendors by performing audits, negotiating contracts for services, and maintaining business partnerships.
9) Responsible for creating, administering, and maintaining a disaster recovery plan to ensure the company remains functional in the event of a crisis.
10) Determine the rationale and method for upgrading company software programs and/or peripheral equipment when there is an upgrade.
11) Receives, solicits and provides communication to and from management and ensures communication is disseminated to staff as needed.
12) Perform studies and analysis as requested; create reports and completes special projects as assigned.
13) Conducts research and recommends the selection of IT equipment, applications, and supplies.
14) Ensures that project/department milestones/goals are met and within the approved budgets.
15) Must exhibit professionalism when communicating via phone, email, or in person.
Skill(s):
Interpersonal leadership and verbal communication skills; Proficient reading, writing, grammar, and mathematics skills; excellent interpersonal relations; proficient analytical and data processing skills; exceptional PC skills; detail oriented; self-motivated; the ability to motivate and mentor direct reports. Must possess excellent organizational skills along with the ability to keep good records and maintain electronic and printed documentation on all projects.
Pay and Benefits
The pay range for this position is $30.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Roanoke,VA.
Application Deadline
This position is anticipated to close on Jun 4, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.