Product Integration Manager

Software Guidance & Assistance, Inc., (SGA), is searching for a Product Integration Manager for a CONTRACT assignment with one of our premier SaaS clients. This position is hybrid in San Jose, CA.

The Product Delivery team designs and deploys the systems, tools, and processes needed to migrate acquired customers to the firm's platform; our goal is to accelerate the migration journey and provide an overall exceptional experience for our internal and external customers. As a member of the Product Delivery team, you'll play a key role in the execution phase of our current migration initiative, as well as stepping in to gather requirements and conduct impact analyses to build automation for upcoming initiatives.

Responsibilities :

• Document end-to-end workflow for new or changing processes
• Engage SMEs to write requirements for enhancements and automation initiatives
• Assess how changes or challenges impact the program, work with stakeholders to align on and implement a solution
• Load customer data into migration tool
• Report bugs and work with development team to resolve
• Provide daily, timely support to internal stakeholders
• Lead collaborative program team meetings to drive progress
• Build strong relationships with business partners and stakeholders

Required Skills :

• 7+ years of relevant professional experience
• Experience documenting end-to-end processes, gathering/writing requirements, and conducting impact analyses.
• Be a self-starter that thrives on asking thoughtful questions, connecting the dots, and becoming the resident expert on the processes you manage.
• Excellent communication and time management
• Detail oriented

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.