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Job Details
Job Description
Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Concord, NC on a full-time basis.
The Role
We're looking for a hands-on, detail-oriented Motorsports Simulation Operations Support Engineer to join our team at the GM Motorsports. This role is critical to ensuring the smooth operation, maintenance, and reliability of high-performance simulation systems that support our race teams.
The ideal candidate will be a strong troubleshooter with a passion for solving complex technical issues and a proactive approach to system maintenance. You'll be the go-to person for making sure our simulators are running at peak performance-supporting the drivers, engineers, and teams that rely on them.
What You'll Do
System Support & Troubleshooting:
Maintenance & Reliability:
Operations & Performance:
Documentation & Process Improvement:
#LI-LP2
Additional Job Description
Your Skills & Abilities (Required Qualifications)
What Will Give You A Competitive Edge (Preferred Qualifications)
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Concord, NC on a full-time basis.
The Role
We're looking for a hands-on, detail-oriented Motorsports Simulation Operations Support Engineer to join our team at the GM Motorsports. This role is critical to ensuring the smooth operation, maintenance, and reliability of high-performance simulation systems that support our race teams.
The ideal candidate will be a strong troubleshooter with a passion for solving complex technical issues and a proactive approach to system maintenance. You'll be the go-to person for making sure our simulators are running at peak performance-supporting the drivers, engineers, and teams that rely on them.
What You'll Do
System Support & Troubleshooting:
- Diagnose and resolve hardware, software, and network issues affecting simulator operations.
- Provide real-time technical support during simulation sessions, ensuring minimal downtime.
- Coordinate with cross-functional teams to escalate and resolve persistent or complex issues.
Maintenance & Reliability:
- Develop and implement preventive maintenance schedules to maximize simulator uptime.
- Track system health and performance and perform routine checks to identify potential failures before they happen.
- Maintain logs of maintenance activities and system updates.
Operations & Performance:
- Ensure all simulator systems are calibrated, configured, and optimized for daily use by race engineers and drivers.
- Support software updates, system integrations, and configuration changes as needed.
- Collaborate with engineering teams to ensure simulation hardware/software meets current technical requirements.
Documentation & Process Improvement:
- Create and maintain clear technical documentation, including system diagrams, checklists, and SOPs.
- Identify opportunities to improve system reliability, reduce downtime, and streamline operations.
#LI-LP2
Additional Job Description
Your Skills & Abilities (Required Qualifications)
- 5 or more years of industry related experience
- 2+ years of hands-on experience supporting or maintaining Driver-in-the-Loop (DIL) simulator systems-preferably within a motorsports environment or other high-performance vehicle development programs.
- Strong troubleshooting skills across hardware, software, and networks.
- Comfortable working in high-pressure, fast-paced environments.
- Excellent communication, documentation, and organizational skills.
- This job may be eligible for relocation benefits.
What Will Give You A Competitive Edge (Preferred Qualifications)
- Experience working with race teams or in a motorsport simulation environment.
- Familiarity with simulation platforms and tools such as rFpro, Concurrent Real-Time systems, and Driver-in-the-Loop (DIL) setups.
- Proficiency in scripting or automation using Python or C#.
- Understanding of vehicle dynamics, real-time systems, or hardware-in-the-loop (HIL) environments.
- Ability to quickly adapt to evolving tools and workflows in a high-performance engineering setting.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.