Overview
Skills
Job Details
One of our premier clients is looking for ServiceNow Business Analyst in Trenton, NJ (HYBRID) for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address.
REQUIRED SKILLS:
Overall technical business analyst experience
Workflow Configuration using ServiceNow
Experience in automating workflows in a Service Management application
Knowledge of ServiceNOW to automate workflow management
Experience with Service Management (ServiceNOW preferred or similar IT Service Management tools)
Strong technical problem-solving skills experience
ITIL/Service Management
Experience communicating complex concepts to technical and non-technical stakeholders
Process improvement experience
Ability to identify value-added steps and eliminate non-value-added steps in workflows
Experience identifying and establishing KPIs and reports
Bachelor s Degree