Overview
Skills
Job Details
Position : Claims Settlement Specialist
Work Location: Plano, TX 75075
Duration : 3 + Months Contract
Key Responsibilities
Process carrier claim payments (AR) accurately on or before deadlines according to company policy.
Collaborate with our Recovery Team to report claim approvals and pending payments.
Review essential claim documentation to confirm payment accuracy (AP).
Communicate with carriers/3PL s to confirm payment details.
Audit/Manage contracts and tariffs in regards to process payments in the Cello system.
Dispute invalid claim resolutions to overturn declination and negotiate claim settlements
Investigate and diagnose potential errors preventing payment processing
Facilitate Legal reviews to review and execute settlement agreements from carriers/3PL s.
Work within company guidelines to analyze contractual agreements of the customer, shipper, consignee or carrier and then assess the physical damage reports and the cargo claims findings
Track and submit approval requests for aging claim offsets against carrier invoices.
Perform ad-hoc reporting or other job-related duties, as required.
Qualifications:
Required proficiency in Microsoft Excel, including but not limited to, advanced reporting functions and formatting, VLOOKUP, and pivot tables
3-5 years of Accounting/Finance experience preferred
1+ years of freight claims processing
Excellent verbal and written communication skills
Strong critical thinking and creative problem solving skills
Flexibility to work in a fast-paced, team-oriented environment
Superior attention to detail, organization, cross-group collaboration, and project management skills