Overview
On Site
USD 211,500.00 - 306,600.00 per year
Full Time
Skills
Blaze
Value Engineering
Fusion
Generative Artificial Intelligence (AI)
User Experience
Rapid Prototyping
Performance Management
Continuous Improvement
Scalability
Investments
Roadmaps
Management
Customer Relationship Management (CRM)
Enterprise Resource Planning
Machine Learning (ML)
Large Language Models (LLMs)
Workflow
Communication
Agile
Scrum
Continuous Integration
Continuous Delivery
Testing
Accessibility
Internationalization And Localization
Mentorship
IT Management
Customer Facing
Computer Science
Software Engineering
Artificial Intelligence
Field Service
Language Models
Collaboration
Leadership
Innovation
MEAN Stack
SAP BASIS
Law
Promotions
Training
Insurance
Purchasing
LOS
Salesforce.com
Recruiting
Job Details
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Software Engineering
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
We are looking for a technically strong, energetic and experienced Director of Engineering to lead the strategy, architecture, and execution of our next-generation AI-powered Field Service solutions. This leader will be responsible for building and scaling a world-class engineering organization that delivers intelligent, agentic experiences for enterprise customers. You will drive the fusion of Generative AI, RAG (Retrieval-Augmented Generation), and enterprise-grade automation to reimagine how Field Service work is planned, executed, and optimized. If you thrive in a fast-moving environment, have a passion for innovation, and want to be at the forefront of AI transformation, we want to hear from you!
What you will be doing:
Required Sills:
Why Join Us?
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600.
For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.
Job Category
Software Engineering
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
We are looking for a technically strong, energetic and experienced Director of Engineering to lead the strategy, architecture, and execution of our next-generation AI-powered Field Service solutions. This leader will be responsible for building and scaling a world-class engineering organization that delivers intelligent, agentic experiences for enterprise customers. You will drive the fusion of Generative AI, RAG (Retrieval-Augmented Generation), and enterprise-grade automation to reimagine how Field Service work is planned, executed, and optimized. If you thrive in a fast-moving environment, have a passion for innovation, and want to be at the forefront of AI transformation, we want to hear from you!
What you will be doing:
- Technical Leadership: Define and own technical vision of AI-native Field Service apps, integrating LLMs, and enterprise data systems.
- Engineering Execution: Lead multiple engineering teams overseeing design and development, ensuring high-quality, scalable delivery aligned with business goals. Collaborate closely with Product, UX, and cross functional teams to drive innovation, rapid prototyping, and customer-centric solutioning
- Platform Thinking: Champion reusability, modularity, and headless design principles to power multi-surface applications (web, mobile, chat, voice).
- Performance Management: Build, mentor, and grow high-performing teams; foster a culture of ownership, engineering excellence, and continuous improvement.
- Operational & Technical Excellence: Ensure performance, reliability, and scalability through best practices, monitoring, and hands-on technical guidance.
- Strategic & Cross-Functional Leadership: Drive collaboration across teams, translating technical goals for leadership and influencing long-term AI investments.
- Customer Innovation: Engage with strategic customers to co-create solutions, influence roadmaps, and ensure adoption of emerging capabilities.
Required Sills:
- 12+ years of experience in software engineering with at least 5+ years in engineering leadership experience managing multiple engineering teams driving complex initiatives.
- Deep experience building large-scale enterprise applications, preferably in Field Service, or related domains (e.g., CRM, ERP).
- Foundational AI Knowledge : Exposure to modern AI/ML techniques, especially Large Language Models, RAG workflows, or agent-based systems.
- Track record of delivering AI-driven features from concept to production.
- Excellent verbal and written communication skills with ability to influence at all levels internally and externally.
- Experience with agile methodologies and acting as a Scrum Master.
- Hands-on knowledge of software engineering best practices including CI/CD, testing strategies, accessibility, and internationalization.
- Demonstrated ability in mentorship, technical leadership, and guidance to team members.
- Experience working on customer-facing products with fast release cycles and high reliability requirements.
- Bachelor's degree or equivalent experience in Computer Science, Software Engineering, or a related technical field.
Why Join Us?
- Shape the Future of Field Service - Drive groundbreaking AI- powered Field Service initiatives that is agentic, integrate seamlessly with advanced language models and cutting-edge retrieval systems.
- High-Impact Strategic Role - Influence strategic decisions, collaborate with leadership, and set the pace for innovation in a fast-growing company.
- Growth Opportunities - Work alongside a talented group of engineers and leaders, expanding your knowledge and influence in a dynamic, forward-thinking environment.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600.
For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.