Desktop Support Technician

  • Brooklyn, NY
  • Posted 1 day ago | Updated 10 hours ago

Overview

On Site
Contract - W2
Contract - Contract

Skills

A+ Certification required.

Job Details

Position: Desktop Support Technician
Location: Brooklyn, NY (On-site)
Type: Contract (6+ months, with option to convert to full-time)

Overview:
We are looking for a Desktop Support Technician to join an established healthcare environment in Brooklyn. This is a long-term contract role with strong potential to convert to full-time for the right candidate. The position is fully on-site and ideal for someone who wants to grow their IT career while delivering impactful end-user support.

Responsibilities:

  • Provide daily technical support for end-users and resolve IT issues.

  • Install/configure PCs, software, and peripherals (e.g., scanners, printers, card readers).

  • Support Microsoft Office 2013, Outlook 2019, and Windows 10 environments.

  • Monitor and address tickets in the ServiceNow or Remedy queue.

  • Troubleshoot hardware/software issues and reimage systems when needed.

  • Apply antivirus updates and Microsoft patches.

  • Maintain service ticket documentation and ensure timely resolution.

Must-Have Qualifications:

  • Minimum 3 years of desktop support experience.

  • Hands-on experience with Windows 10, Office Suite, and Outlook 2019.

  • Familiarity with ticketing systems like ServiceNow or Remedy.

  • A+ Certification required.

  • Strong communication skills and a reliable work history.

Education:
High School Diploma or equivalent + A+ Certification

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