Overview
Remote
On Site
USD 25.00 per hour
Full Time
Skills
Payments
Mapping
Expect
RADIUS
Marketing Operations
Information Assurance
Information Architecture
Impact Analysis
Research
Document Imaging
Benchmarking
Gap Analysis
Workflow
User Experience
UI
Reporting
Presentations
Roadmaps
Human-computer Interaction
HCI
Information Systems
Information Technology
Business Administration
Marketing
Business Analytics
Computer Science
Data Analysis
Market Research
Banking
Analytical Skill
Communication
Articulate
Quick Learner
Finance
Software Development
Attention To Detail
Collaboration
Financial Technology
Leadership
Mentorship
Professional Development
Sustainability
Innovation
Recruiting
Performance Management
Promotions
Training
Military
Law
Job Details
At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us.
Welcome to the Product team. Over your 10-week internship, you will lead a critical discovery project for our Document Imaging and Data Capture solutions. Your mission is to understand our users and market by conducting customer interviews to find pain points, analyzing the competitive landscape for gaps, and mapping the user journey to identify friction. This role requires close collaboration with design and engineering partners. We expect you to bring innovative ideas, rigorous analysis, and a strong user-advocacy mindset to help shape our product roadmap.
Interns at Jack Henry earn $25/hour and work a full-time schedule of 40 hours per week, Monday through Friday .
The Summer 2026 Internship Program runs from June 1 through August 7, 2026 .
This is a remote position , with eligibility limited to candidates residing within approximately a 70-mile radius of one of our hub office locations: Allen, TX; Springfield, MO; Charlotte, NC; Lenexa, KS; Cedar Falls, IA; or Birmingham, AL .
What you'll be responsible for:
Execute end-to-end customer research by developing and conducting user interviews and surveys to uncover key pain points and unmet needs in document imaging.
Perform competitive benchmarking and feature gap analysis to create a comparative matrix that identifies opportunities for product differentiation.
Map the current user journey to identify friction points and collaborate with product and design to recommend specific workflow and UX/UI improvements.
Analyze and synthesize all findings (customer, competitor, and user journey) into a final structured report, presenting actionable recommendations to the product team to help inform our roadmap.
What you'll need to have:
Pursuing a degree in: Human-Computer Interaction (HCI), Information Systems, Information Technology, Business Administration, Marketing, Business Analytics, Computer Science
Demonstrated foundational knowledge or early experience in relevant areas of interest: We are looking for candidates who demonstrate foundational analytical skills through coursework or projects-such as data analysis, market research, or user feedback synthesis-paired with a genuine, articulated interest in financial technology or the banking industry. Any exposure to the unique challenges and opportunities facing community banks or credit unions, even through academic study, is a significant plus.
What would be nice for you to have:
Analytical Thinking: Ability to break down complex problems, identify patterns in data, and draw logical conclusions.
Data Curiosity: A genuine interest in digging into data (quantitative or qualitative) to understand why things are happening and to uncover insights.
Communication & Empathy: Skills to clearly present findings and, crucially, to understand and articulate the specific needs and challenges of community bank/credit union users.
Prioritization Instincts: Early signs of understanding that not all ideas can be built; an ability to think about what is most important or impactful.
Quick Learner: Eagerness and ability to quickly grasp new concepts, including financial industry basics, software development processes, and analysis tools.
Proactive & Detail-Oriented: A self-starter attitude, taking initiative on tasks and paying close attention to the accuracy of data and analysis.
Why Jack Henry?
At Jack Henry , our culture is built on a simple but powerful motto: "Do the right thing, do whatever it takes, and have fun." This isn't just a tagline; it's the foundation of how we work, collaborate, and grow together.
As an intern, you'll have the opportunity to launch your career in a meaningful way. Our 10-week summer internship program* offers hands-on experience with real projects that align with our business priorities and shape the future of financial technology. You'll work alongside innovative teams, gain exposure to executive leadership, and receive mentorship designed to support your personal and professional development.
From strategic insights to impactful solutions, your contributions will matter, and you'll be part of a company that values integrity, curiosity, and connection.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values; they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
Welcome to the Product team. Over your 10-week internship, you will lead a critical discovery project for our Document Imaging and Data Capture solutions. Your mission is to understand our users and market by conducting customer interviews to find pain points, analyzing the competitive landscape for gaps, and mapping the user journey to identify friction. This role requires close collaboration with design and engineering partners. We expect you to bring innovative ideas, rigorous analysis, and a strong user-advocacy mindset to help shape our product roadmap.
Interns at Jack Henry earn $25/hour and work a full-time schedule of 40 hours per week, Monday through Friday .
The Summer 2026 Internship Program runs from June 1 through August 7, 2026 .
This is a remote position , with eligibility limited to candidates residing within approximately a 70-mile radius of one of our hub office locations: Allen, TX; Springfield, MO; Charlotte, NC; Lenexa, KS; Cedar Falls, IA; or Birmingham, AL .
What you'll be responsible for:
Execute end-to-end customer research by developing and conducting user interviews and surveys to uncover key pain points and unmet needs in document imaging.
Perform competitive benchmarking and feature gap analysis to create a comparative matrix that identifies opportunities for product differentiation.
Map the current user journey to identify friction points and collaborate with product and design to recommend specific workflow and UX/UI improvements.
Analyze and synthesize all findings (customer, competitor, and user journey) into a final structured report, presenting actionable recommendations to the product team to help inform our roadmap.
What you'll need to have:
Pursuing a degree in: Human-Computer Interaction (HCI), Information Systems, Information Technology, Business Administration, Marketing, Business Analytics, Computer Science
Demonstrated foundational knowledge or early experience in relevant areas of interest: We are looking for candidates who demonstrate foundational analytical skills through coursework or projects-such as data analysis, market research, or user feedback synthesis-paired with a genuine, articulated interest in financial technology or the banking industry. Any exposure to the unique challenges and opportunities facing community banks or credit unions, even through academic study, is a significant plus.
What would be nice for you to have:
Analytical Thinking: Ability to break down complex problems, identify patterns in data, and draw logical conclusions.
Data Curiosity: A genuine interest in digging into data (quantitative or qualitative) to understand why things are happening and to uncover insights.
Communication & Empathy: Skills to clearly present findings and, crucially, to understand and articulate the specific needs and challenges of community bank/credit union users.
Prioritization Instincts: Early signs of understanding that not all ideas can be built; an ability to think about what is most important or impactful.
Quick Learner: Eagerness and ability to quickly grasp new concepts, including financial industry basics, software development processes, and analysis tools.
Proactive & Detail-Oriented: A self-starter attitude, taking initiative on tasks and paying close attention to the accuracy of data and analysis.
Why Jack Henry?
At Jack Henry , our culture is built on a simple but powerful motto: "Do the right thing, do whatever it takes, and have fun." This isn't just a tagline; it's the foundation of how we work, collaborate, and grow together.
As an intern, you'll have the opportunity to launch your career in a meaningful way. Our 10-week summer internship program* offers hands-on experience with real projects that align with our business priorities and shape the future of financial technology. You'll work alongside innovative teams, gain exposure to executive leadership, and receive mentorship designed to support your personal and professional development.
From strategic insights to impactful solutions, your contributions will matter, and you'll be part of a company that values integrity, curiosity, and connection.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values; they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.