IT Support/Helpdesk Support

Overview

Hybrid
$16 - $18
Contract - W2
Contract - 12 Month(s)

Skills

IT Support
Servicenow
Windows/Mac

Job Details

Immediate need for a talented IT Support/Helpdesk Support. This is a 12+ Months Contract opportunity with long-term potential and is located in Richmond, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-79291

Pay Range: $16 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:

  • Skills-IT Support, Servicenow, Windows/Mac.
  • High School Diploma, GED, equivalent certification or military experience
  • At least 1 year of remote help desk support experience
  • Fluent in English
  • Client Integration Basics Certificate or 1 + year of equivalent Client support experience
  • Windows 10 Certificate or 1+ years of equivalent Windows OS support experience
  • High School Diploma or equivalent IT certifications/speciality
  • At least 2 years of experience with remote or in person help desk support for Virtual Machines, PCs, and Macs
  • 1+ year of experience with IT ticketing platforms (ex. Client).
  • Bachelor s Degree
  • Associates Degree in Computer Science, Information Systems, and Engineering, equivalent certification or military experience
  • ITIL Certification
  • 2+ years of remote help desk support experience
  • 1+ years of experience with Active Directory services integration
  • 1+ years of experience with Client suite applications
  • 1+ years of experience in MDM solution (Airwatch)
  • ITIL certification or A+ certification
  • Client Integration Basics Certificate or 2+ years of equivalent Client support experience
  • Windows 10 Certificate or 2+ years of equivalent Windows OS support experience.

Our client is a leading financial services Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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