- Minimum of 7 years of experience in IT product development, engineering, or project delivery, with emphasis on software lifecycle management.
- At least 5 years of experience leading cross-functional teams through complex product or technology solution delivery in a high-tech or government environment.
- Demonstrated ability to manage product development timelines, release planning, and stakeholder expectations across technical and business domains.
- Experience coordinating software or system integration activities and ensuring post-deployment support and readiness for the ServiceNow platform.
- Familiarity with agile and iterative delivery methods, backlog grooming, and sprint planning is preferred.
- Experience working with government procurement and IT project governance (especially Florida s 60GG-1 through 5, F.A.C.) is desirable.
- Strong communication and presentation experience, especially in conveying product functionality, performance metrics, and delivery progress to business owners and leadership.
- Experience with SharePoint 365, Microsoft Project, and collaborative product planning tools is highly desired.
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