Overview
Skills
Job Details
1.SharePoint Modernization & Migration
Experience leading SharePoint Online migrations, site redesign, content consolidation, permissions governance, metadata, and taxonomy management.
2. Knowledge Management (KM) Strategy & Governance
Expertise in content lifecycle management, enterprise search, metadata standards, tagging policies, and KM operating models.
3. GenAI Enablement & AI Adoption Management
Understanding of M365 Copilot, ChatGPT/Writer AI, RAG (Retrieval-Augmented Generation), responsible AI practices, and adoption measurement frameworks.
4. Governance, Compliance & Risk Management (Non-SDLC)
Experience with information security alignment, data governance requirements, AI governance, privacy considerations, and risk mitigation strategies.
5. Insurance Domain Knowledge (Preferred)
Recent exposure to insurance operations, claims, underwriting, customer service, regulatory expectations, or digital modernization within insurance carriers.
6. Technical Proficiency in Modern Collaboration Tools
Strong hands-on skills with:
SharePoint Online
M365 (Teams, OneDrive, Purview)
MS Project, PowerPoint, Visio
ServiceNow or similar KM platforms
AI-enabled productivity tools (Copilot, PowerPlatform AI)