Tableau Cloud Admin

PRINCIPAL DUTIES AND RESPONSIBILITIES
DELIVERING VALUE:
* Administer multiple sites on a Tableau Cloud tenant, including managing user licenses and permissions, deploying changes to production reporting, and implementing platform level changes
* Monitor the usage of assets in the tenant and perform quarterly reviews to determine if there is content that should be removed
* Upgrade & administer a stable highly available tableau cluster guaranteed for high operational activities and optimize the operational challenges and tune systems
* Stay informed of upcoming features for Tableau Cloud and provide recommendations regarding implementation and standards
* Assist in developing training or documentation materials about the new features to the platform to rollout to users
* Review current structures and permissions to be able to recommend improvements to our governance practices
* Provide top notch support and quality engagement to user's inquiries via conversations as well as through a ticketing system
* Regularly work with Tableau Premium support for new enhancements and product related issue resolution
* Develop and document standards and best practices to support Tableau development and administration
* Manage user security for new and existing Business Intelligence tools in compliance with all audit requirements
* Create scripts to work with Tableau Cloud and Server APIs to be able to automate workflows and extract monitoring data
* Work within the team and customer stakeholders to support the design and development of performance scorecards, workbooks, and dashboard reports

CULTIVATE A DATA DRIVEN CULTURE:
INNOVATION:
* Building prototypes for demonstrations and illustration purposes
* Tableau Cloud and Server monitoring usage/activity (identifying potential performance issues)

DEVELOPING TALENT:
* Build & deploy highly available BI environments, optimize the operational challenges and tune systems
* Good team player interested in sharing knowledge and cross-training other team members and shows interest in learning new technologies and products

GOING THE EXTRA MILE:
* Able to consistently apply quality and security standards.
* Develop general project management/team leader skills.
* Ability to work effectively in a team and with clients.

QUALIFICATIONS
REQUIRED:
* 4+ years direct experience as Tableau Cloud administrator
* Excellent written and verbal communication skills, including the ability to concisely convey analytical interpretation and/or data issues to affected members of departments.
* Self-directed professional with a hunger to continually learn and grow.
* Experience with installation, configuration, upgrade, patches, maintenance, and regression testing of enterprise-level Tableau Server distributed environments.
* Advanced knowledge and experience with Tableau software (Desktop, Cloud, Server, Prep), with a strong understanding of Tableau architecture and administration.
* Operational expertise in troubleshooting, monitoring, understanding bottlenecks, basics of system architecture, Operating systems, Virtualization platforms, network, storage, and disaster recovery tools
* Experience with automation for tasks like deployment of data sources/workbooks across environment, alerts via scripting.
* Experience in creating monitoring & Audit Reports.
* Ability to work on multiple client projects in cross-functional teams, competing priorities, and ensure follow-through on committed deliverables.

PREFFERED:
* Demonstrate credibility, competence, and the ability to manage through influence.
* Strong analytical, logic, and problem-solving skills required.
* Experience in previous administration of other BI and data management platforms like Fivetran, Snowflake, and dbt
* Familiarity with Azure Monitoring, Azure Portal, and Cost Management
* Working knowledge on any of the key ETL/data pipeline market tools such as Python, dbt is preferred.
* Advanced user in Microsoft Office Suite, including PowerPoint and Visio; must have expert functional knowledge of Excel
* Experience with JIRA/GitHub or other code management toolsets and with change control concepts.
* Familiarity with the Salesforce platform, Salesforce Data Cloud in particular

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.