Support Engineer

Overview

On Site
USD 34.19 - 51.29 per hour
Full Time

Skills

Laboratory Equipment
Network
Computer Hardware
Ethernet
Optical Fiber
Optics
Electrical Wiring
Microsoft Windows
Documentation
Microsoft Office
Attention To Detail
Organizational Skills
Customer Service
Management
Collaboration
Communication
Debugging
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
Linux
Scripting
Python
Perl
Electronics
Military
Cabling
Technical Support
Recruiting
Policies and Procedures
Law
Sales

Job Details

Company:
Qualcomm Technologies, Inc.

Job Area:
Engineering Services Group, Engineering Services Group > Support Engineering

General Summary:

The successful candidate will be responsible for functions in support of engineering activities. This will include, but not limited to, installation and relocating of equipment, installing cabling (Coax, Ethernet, and fiber optics), supporting engineering lab equipment, maintenance of Linux hosts and network connected devices, and any other support activities required to support engineering

Principal Duties & Responsibilities:
  • Perform daily activities as defined by management to support engineering
  • Performing software and hardware upgrades
  • Installation of coax, Ethernet, and fiber optics cabling
  • Building racks and installing equipment following rack elevation and wiring diagrams
  • Able to work in priority order as defined by management and project leads
  • Assist with lab moves as well as cleaning and organization efforts

Required Competencies:
  • Familiarity with Linux and Windows
  • Ability to following instructions and published documentation
  • Familiarity with Microsoft Office
  • Excellent attention to detail and organizational skills
  • Strong customer service skills and time management
  • Ability to collaborate and remain calm and professional in a fast-paced environment
  • Strong written and verbal communication skills
  • Strong debug skills
  • A willingness to learn and be flexible with daily job assignments

Preferred Qualifications:
  • Basic understanding of TCP/IP including DNS and DHCP
  • Strong understanding of Linux OS systems
  • Familiarity with scripting languages such as python or perl
  • Formal electronics education via military or trade school

Physical Requirements:
  • Must be able to perform repetitive actions such as going up and down a ladder or running cable over head
  • Ability to lift and carry up to 50lbs over short distances

Minimum Qualifications:
Bachelor's degree and 1+ year of Support Engineering or related work experience.
OR
Associate's degree and 2+ years of Support Engineering or related work experience.
OR
High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.

*Completed advanced degree in a relevant field may be substituted for up to one year (Master's = one year) of work experience.

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits:
$34.19 - $51.29

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.
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