Overview
On Site
USD 20.00 - 27.00 per hour
Full Time
Skills
Mobile Devices
Operating Systems
Network
Inventory
Collaboration
Technical Support
Computer Networking
Hardware Troubleshooting
Printers
Remote Support
RDP
Communication
Customer Service
Management
Manufacturing
Bilingual
English
Spanish
Aerospace
Elasticsearch
Microsoft Windows
Microsoft Office
Computer Hardware
Laptop
TeamViewer
Active Directory
Virtual Private Network
Job Details
Job Title: Desktop Support Technician
Location: Santa Isabel, Puerto Rico
Client: Collins Aerospace
Contract Type: Long-term Contract
Pay Rate: $20-$27/hr (based on experience)
Job Summary:
We are seeking a motivated and customer-focused Desktop Support Technician to join our team at a Collins Aerospace facility in Santa Isabel, Puerto Rico. This is a long-term contract opportunity to support a critical aerospace manufacturing site. The ideal candidate will have at least 1 year of IT support experience and a strong desire to grow in a fast-paced, enterprise environment.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
Ttulo del Puesto: Tcnico de Soporte de Escritorio
Ubicacin: Santa Isabel, Puerto Rico
Cliente: Collins Aerospace
Tipo de Contrato: Contrato a largo plazo
Rango Salarial: $20-$27 por hora (segn experiencia)
Resumen del Puesto:
Estamos en bsqueda de un Tcnico de Soporte de Escritorio motivado y orientado al servicio al cliente para unirse a nuestro equipo en una instalacin de Collins Aerospace ubicada en Santa Isabel, Puerto Rico. Esta es una oportunidad de contrato a largo plazo para brindar soporte tcnico en un entorno de manufactura aeroespacial. El candidato ideal debe contar con al menos 1 ao de experiencia en soporte tcnico y estar interesado en desarrollarse en un entorno empresarial dinmico.
Responsabilidades Principales:
Requisitos Mnimos:
Requisitos Deseables:
Pay and Benefits
The pay range for this position is $20.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in East Hartford,CT.
Application Deadline
This position is anticipated to close on Jun 30, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Location: Santa Isabel, Puerto Rico
Client: Collins Aerospace
Contract Type: Long-term Contract
Pay Rate: $20-$27/hr (based on experience)
Job Summary:
We are seeking a motivated and customer-focused Desktop Support Technician to join our team at a Collins Aerospace facility in Santa Isabel, Puerto Rico. This is a long-term contract opportunity to support a critical aerospace manufacturing site. The ideal candidate will have at least 1 year of IT support experience and a strong desire to grow in a fast-paced, enterprise environment.
Key Responsibilities:
- Provide Tier I/II technical support for desktops, laptops, printers, and mobile devices.
- Troubleshoot hardware and software issues in person, remotely, and via phone.
- Support Windows 10/11 operating systems and Microsoft Office 365 applications.
- Assist with imaging, deployment, and configuration of end-user devices.
- Maintain and update Active Directory user accounts and permissions.
- Set up and support network connectivity, VPN access, and basic troubleshooting.
- Document support activities, asset inventory, and ticket resolutions.
- Collaborate with other IT staff to support site-wide technology initiatives.
Required Qualifications:
- Minimum 1 year of experience in desktop or IT support.
- Strong knowledge of Windows OS, Office 365, and basic networking.
- Experience with hardware troubleshooting (desktops, laptops, printers).
- Familiarity with remote support tools (e.g., TeamViewer, RDP).
- Excellent communication and customer service skills.
- Ability to work independently and manage time effectively.
Preferred Qualifications:
- Experience in a manufacturing or industrial environment.
- Knowledge of Active Directory, VPNs, and imaging tools.
- Bilingual (English/Spanish).
Ttulo del Puesto: Tcnico de Soporte de Escritorio
Ubicacin: Santa Isabel, Puerto Rico
Cliente: Collins Aerospace
Tipo de Contrato: Contrato a largo plazo
Rango Salarial: $20-$27 por hora (segn experiencia)
Resumen del Puesto:
Estamos en bsqueda de un Tcnico de Soporte de Escritorio motivado y orientado al servicio al cliente para unirse a nuestro equipo en una instalacin de Collins Aerospace ubicada en Santa Isabel, Puerto Rico. Esta es una oportunidad de contrato a largo plazo para brindar soporte tcnico en un entorno de manufactura aeroespacial. El candidato ideal debe contar con al menos 1 ao de experiencia en soporte tcnico y estar interesado en desarrollarse en un entorno empresarial dinmico.
Responsabilidades Principales:
- Brindar soporte tcnico de Nivel I/II para computadoras de escritorio, laptops, impresoras y dispositivos mviles.
- Diagnosticar y resolver problemas de hardware y software de forma presencial, remota o telefnica.
- Dar soporte a sistemas operativos Windows 10/11 y aplicaciones de Microsoft Office 365.
- Asistir en la instalacin, configuracin e implementacin de dispositivos para usuarios finales.
- Administrar cuentas de usuario en Active Directory, incluyendo creacin, restablecimiento de contraseas y permisos.
- Configurar y brindar soporte a conexiones de red, acceso VPN y resolucin bsica de problemas de conectividad.
- Documentar actividades de soporte, inventario de equipos y resolucin de incidencias.
- Colaborar con el equipo de TI para apoyar iniciativas tecnolgicas a nivel de sitio.
Requisitos Mnimos:
- Mnimo 1 ao de experiencia en soporte tcnico o de escritorio.
- Conocimiento slido de sistemas Windows, Office 365 y redes bsicas.
- Experiencia en diagnstico y reparacin de hardware (PCs, laptops, impresoras).
- Familiaridad con herramientas de soporte remoto (ej. TeamViewer, Escritorio Remoto).
- Excelentes habilidades de comunicacin y servicio al cliente.
- Capacidad para trabajar de forma independiente y gestionar el tiempo eficientemente.
Requisitos Deseables:
- Experiencia previa en entornos de manufactura o industriales.
- Conocimiento de Active Directory, VPNs y herramientas de imagen de sistemas.
- Bilinge (ingls/espaol).
Pay and Benefits
The pay range for this position is $20.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in East Hartford,CT.
Application Deadline
This position is anticipated to close on Jun 30, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.