Social Services Business Analyst

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector's IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

*This is an exempt position. Salary commensurate with experience*

Overview:

We are seeking a Business Analyst who will support the State of New York on the Integrated Eligibility Services (IES) project.

Duties:

• Oversee the Business rules analysis efforts related to as-is and to-be of the Integrated Eligibility System.

• Coordinate across internal IES divisions (PMO, Business (BA/QA/OCM/Training), Technical, and Operations) in Albany and NYC and NYS agencies and local social service districts.

• Lead the IES policy requirements analysis, business rules, work efforts to identify as-is and to-be IES system requirements and design.

• Using the IES prescribed requirements analysis methodology, processes, toolkit and tools including but not limited to context diagrams, process flows, use cases, requirements traceability matrix, user interface specifications and mockups, train and manage a team of business and policy analysts and their deliverables.

• Oversee and execute policy requirements gathering, validation, and rationalization processes.

• Review work products to ensure system planning, design, and delivery are in line with business needs.

• Liaise with relevant stakeholders, including agency and local district subject matter experts, users, and executive teams to ensure business and policy needs are met.

• Evaluate and contribute to establishing project timelines and priorities.

• Work on project-related tasks.

Mandatory Qualifications:

• 7+ years experience working on complex projects with 2 or more years in a leadership role as a Business Analyst.

• 7+ years experience leading and managing policy and requirements analysis, identifying, documenting and validating requirements and business rules for continuous integration and deployment.

• 7+ years experience reporting and presenting to stakeholders and senior management.

• 7+ years experience leading and managing policy, requirements analysis in the Human Service domain with a focus on eligibility, enrollment, case management and payment functionality.

• 7+ years experience managing policy analysis in the Human Service domain within NYS.

• 7+ years experience leading and managing policy analysis on a mainframe modernization project covering multiple complex functional domains in NYS.

• 7+ years experience leading and managing policy analysis across multiple NYS agencies.

• 7+ years leading and managing policy analysis, aligning requirements with federal standards, conditions, and regulations, including the FNS 901 handbook and System Integrity Review Tool (SIRT) for SNAP or Management Information System (MIS) Integrity Review Tool for WIC.

• Hands on experience with the FNS SIRT as related to Human Service Projects in NYS.

• 7+ years experience leading and facilitating meetings, work groups, etc.

• 7+ years experience working on requirements for NYS local social services districts.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

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