Overview
On Site
USD 85,000.00 - 95,000.00 per year
Full Time
Skills
Life Sciences
Mobile Devices
VoIP
Laptop
Printers
Management
Meraki
Computer Networking
Virtual Machines
Fortinet
Firewall
GxP
Microsoft Office
Active Directory
Computer Hardware
Operating Systems
Linux
Microsoft Windows
Computerized System Validation
Documentation
Regulatory Compliance
Technical Support
Job Details
Piper Companies is currently looking for an experienced IT Support Specialist in King of Prussia, Pennsylvania (PA) to work for a growing global life science company. The IT Support Specialist will play a significant role in the maintaining and troubleshooting of various devices and systems.
Responsibilities for the IT Support Specialist include:
Qualifications for the IT Support Specialist include:
Compensation for the IT Support Specialist include:
Responsibilities for the IT Support Specialist include:
- Respond to daily end user support requests (hardware, software, peripherals, mobile devices, copiers, and VOIP phones) for both on-site and remote users.
- Set up, configure, and roll out hardware and software as needed.
- Maintain, analyze, and troubleshoot software and computer peripherals.
- Assist in developing and documenting improvements to current processes.
- Test, image, and clean PCs, laptops, monitors, printers, and other related hardware.
- Stay updated on new and emerging security threats and mitigation approaches and perform periodic security reviews of assigned areas.
- Manage Active Directory users and Office 365 mailbox management.
- Test, validate, and qualify regulated computerized systems.
- Write documentation according to 21 CFR part 11 compliance for analysis sequencers.
- Assist with infrastructure maintenance, including Meraki Networking, Nutanix VM, and Fortinet Firewall.
- Manage server updates (Linux, Windows).
Qualifications for the IT Support Specialist include:
- Associate's Degree in a related field a plus
- Exp with infrastructure maintenance, including Meraki Networking, Nutanix VM, and Fortinet Firewall.
- Experience working in a GxP environment.
- Proficiency in Office 365, Active Directory, and various software and hardware.
- Familiarity with different operating systems (Linux, Windows).
- CSV exp - (a Plus) Test/Validate/Qualify regulated computerized systems
- Write documentation according to 21 CFR part 11 compliance for analysis sequencers
Compensation for the IT Support Specialist include:
- Salary Range is $85,000 - $95,000 plus - dependent upon experience
- Comprehensive benefits package
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.