Overview
On Site
Hybrid
USD 55.00 per hour
Full Time
Skills
Salesforce.com
Microsoft Dynamics
HTML
Cascading Style Sheets
JavaScript
Communication
Analytical Skill
Organizational Skills
Project Management
JIRA
Confluence
Asana
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Public Sector
Process Improvement
CRM Administration
Workflow
Customer Relationship Management (CRM)
Database
Testing
Business Continuity Planning
Management
Data Integrity
Software Administration
Information Technology
Migration
Change Control
Software Security
Oracle EBS
Cloud Computing
Project Coordination
Project Documentation
Test Plans
Issue Resolution
Industrial Relations
Law
LOS
Recruiting
Immigration
Job Details
Date Posted: 08/14/2025
Hiring Organization: Rose International
Position Number: 487003
Industry: Government/Staffing
Job Title: CRM Administrator
Job Location: Atlanta, GA, USA, 30334
Work Model: Hybrid
Work Model Details: Hybrid work schedule as per client
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 8
Min Hourly Rate($): 55.00
Max Hourly Rate($): 55.00
Must Have Skills/Attributes: CRM, CSS, HTML, JavaScript, SalesForce
Experience Desired: Prior public sector experience (1 yrs)
Job Description
***Only qualified CRM Administrator candidates located near the Atlanta GA (Local Candidates Only) area to be considered due to the position requiring an onsite presence***
Required Skills:
Proven experience with CRM administration and administering CRM systems such as Oracle Service Cloud Salesforce Microsoft Dynamics or similar (3 Years)
Project management or project coordination experience is a must (2 Years)
HTML CSS and JavaScript experience
Effective written and verbal communication skills
Strong interpersonal analytical and organizational skills
Familiarity with project management software (eg Jira Trello Confluence Asana)
Advanced knowledge in in Microsoft Office using Microsoft Excel Microsoft Word and PowerPoint
Preferred Skills:
Prior public sector experience
The Client is seeking a customer relationship management (CRM) Administrator/Project coordinator with Oracle Service Cloud experience and experience coordinating medium projects. In this dual role, you will manage and enhance our CRM system and coordinate various projects to ensure efficient planning and execution. You will play a key role in CRM development, integrations, and overall process improvement.
Job Responsibilities:
CRM Administration
Configure and maintain CRM settings user profiles workspaces workflows message templates surveys campaigns databases and permissions
Assists in testing and verification for internal custom code and vendor software releases patches and add-ons
Collaborates with the Contact Center and Business Analysts team to proactively identify and recommend operational improvements enhancements and system customizations that meet business needs and ensure
solutions that are usable scalable and easy to maintain
Assist the technical leads and work with technical and functional staff within CRM team as well as developer's database and systems administrators to ensure system availability along with performing regular
testing of business continuity plans
Manage data integrity including imports migrations integrations and data clean-up
Responsible for providing application administration troubleshooting and support for information technology projects applications and systems This includes code migration change control application security
performance and availability
Develop and maintain Intelligent Advisor interviews within the Oracle Service Cloud suite
Project Coordination
Coordinate project timelines deliverables and resources across multiple teams
Maintain project documentation including Business Requirement Documents test plans test results project plans and meeting notes
Schedule project meetings to ensure timely updates and issue resolution
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 487003
Industry: Government/Staffing
Job Title: CRM Administrator
Job Location: Atlanta, GA, USA, 30334
Work Model: Hybrid
Work Model Details: Hybrid work schedule as per client
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 8
Min Hourly Rate($): 55.00
Max Hourly Rate($): 55.00
Must Have Skills/Attributes: CRM, CSS, HTML, JavaScript, SalesForce
Experience Desired: Prior public sector experience (1 yrs)
Job Description
***Only qualified CRM Administrator candidates located near the Atlanta GA (Local Candidates Only) area to be considered due to the position requiring an onsite presence***
Required Skills:
Proven experience with CRM administration and administering CRM systems such as Oracle Service Cloud Salesforce Microsoft Dynamics or similar (3 Years)
Project management or project coordination experience is a must (2 Years)
HTML CSS and JavaScript experience
Effective written and verbal communication skills
Strong interpersonal analytical and organizational skills
Familiarity with project management software (eg Jira Trello Confluence Asana)
Advanced knowledge in in Microsoft Office using Microsoft Excel Microsoft Word and PowerPoint
Preferred Skills:
Prior public sector experience
The Client is seeking a customer relationship management (CRM) Administrator/Project coordinator with Oracle Service Cloud experience and experience coordinating medium projects. In this dual role, you will manage and enhance our CRM system and coordinate various projects to ensure efficient planning and execution. You will play a key role in CRM development, integrations, and overall process improvement.
Job Responsibilities:
CRM Administration
Configure and maintain CRM settings user profiles workspaces workflows message templates surveys campaigns databases and permissions
Assists in testing and verification for internal custom code and vendor software releases patches and add-ons
Collaborates with the Contact Center and Business Analysts team to proactively identify and recommend operational improvements enhancements and system customizations that meet business needs and ensure
solutions that are usable scalable and easy to maintain
Assist the technical leads and work with technical and functional staff within CRM team as well as developer's database and systems administrators to ensure system availability along with performing regular
testing of business continuity plans
Manage data integrity including imports migrations integrations and data clean-up
Responsible for providing application administration troubleshooting and support for information technology projects applications and systems This includes code migration change control application security
performance and availability
Develop and maintain Intelligent Advisor interviews within the Oracle Service Cloud suite
Project Coordination
Coordinate project timelines deliverables and resources across multiple teams
Maintain project documentation including Business Requirement Documents test plans test results project plans and meeting notes
Schedule project meetings to ensure timely updates and issue resolution
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.