Product Manager IV

Product Manager IV
Contract (6 Months + Possible Extension)
Austin, TX or Cupertino, CA (Hybrid)

Pay Rate - $90-95 and hour on W2 (DOE)

Job Description:

• Design and orchestrate end-to-end technology solutions for the SMB customer lifecycle, from initial engagement in-store or online, through to post-sale support and relationship management.
• Establish and evangelize the product roadmap for our portfolio of SMB systems, including CRM, order management, and customer communication platforms. Align this roadmap with business goals, user needs, and engineering priorities.
• Lead project execution through the entire lifecycle, ensuring coordination of funding, release schedules, project status, issue resolution, and quality standards are met.
• Collaborate with Business teams, Engineering, and UI/UX to lead design reviews, feature prioritization, and scope negotiation to meet release schedules and deliver measurable business value.
• Author clear and detailed requirements, epics, and user stories that translate business needs into actionable direction for engineering and design teams to build new software.
• Serve as the subject matter expert for the business technology stack, understanding the intricate connections between platforms to identify dependencies and unlock new capabilities.
• Up to 15% travel (domestic and international) to connect with our store teams and business customers.

• 5+ years of product or technology management experience in B2B, retail, or enterprise systems.
• Hands-on experience with CRM tools (e.g., Salesforce) and familiarity with ERP systems (e.g., SAP).
• Proven ability to define product requirements and translate business needs into technical solutions.
• Experience with mobile applications and understanding of retail technology environments. Strong foundation in IT systems, systems design, and information security best practices.
• Excellent communication, collaboration, and Agile delivery skills (JIRA/Confluence proficiency required).