BSA

Job#: 3010800

Job Description:

Job Title: BSA

Job Location: Columbus, OH / Akron, OH / Minneapolis, MN / Chicago, IL / Dallas, TX

Job Pay: $51/hr- $59/hr

Contract Length: 3 Months (Contract to Hire)

JOB DESCRIPTION

Job Profile Summary:

The Business Systems Analyst - This position is intended to serve as a career path option for highly skilled Business Analysts who do not have direct supervisory responsibility, but lead/participate in projects of a significant nature.

Job Description

Summary:

The Business Systems Analyst - Senior is an ISS Department position. This position is intended to serve as a career path option for highly skilled Business Analysts who do not have direct supervisory responsibility, but lead/participate in projects of a significant nature.

Duties and Responsibilities:

• Leads assigned projects and/or provides advanced technical and consultative support to other team members for assigned business unit or assigned application(s) that are typically more complex and of a larger impact to the company.
• Maintains in-depth knowledge of applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s).
• Analyzes existing systems or procedures and identifies technical or procedural improvements.
• Recommends business practices to optimize use of application systems.
• Develops operational procedures for products, services and systems.
• Designs processes to meet regulatory requirements.
• Develops and generates special or Ad Hoc reports.
• Provides technical support to business unit, customers, management and other users.
• Serves as liaison between software vendors and business units, or between users and other corporate areas.
• As this is highly specialized, it is expected that the number of employees assigned to this position will be minimal.
• Performs other duties as assigned.

Basic Qualifications:

• Bachelor's Degree
• 5+ years of related experience

Preferred Qualifications:

• Project planning and management, with the ability to manage multiple projects in a fast-paced environment and meet deadlines.
• Knowledge and/or Experience in waterfall and agile methodologies.
• Experience in a Business Analyst role performing the listed responsibilities, including experience with the following artifacts is desirable:
• Eliciting and documenting functional requirements and use cases
• Producing process flows using Visio
• Demonstrable technical skills and ability to learn technology
• Strong organization, written and oral communication skills
• Experience facilitating group sessions to gather requirements with ability to ask relevant questions to drill into the details
• Experience tracking and driving deliverables to completion

Additional Job Description

• The primary function of this role is to serve as a Data Analyst for the Branch and Contact Technology team, examining data from customer facing channels such as ATM, Teller systems, IVR and Contact Center.
• Knowledge and/or Experience with SQL and Business Intelligence tools will be needed on a regular basis.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.