Network Technician - Local to South Carolina - Onsite Job

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Active Directory
Brocade
Communication
Computer Networking
DNS
Documentation
Dragon NaturallySpeaking
Group Policy
Help Desk
Inventory
Issue Tracking
Management
Microsoft
Microsoft Azure
Microsoft Office
Microsoft Operating Systems
Microsoft Windows Server
Network
Onboarding
Patch Management
Performance Tuning
Provisioning
Scripting
Server Administration
Switches
Wireless Communication
Wireless Networking
Deskpro ticketing system
Ruckus
Microsoft Entra ID
Microsoft administration
Windows Server
networking
ticketing system

Job Details

Role: IT - DJJ - Network Technician - Intermediate

Duration: 12+ Months

Location : Columbia, SC (Onsite Job)

Department :DJJ

Daily Duties / Responsibilities:

Key Duties

Help Desk & Ticket Management

o Respond to and resolve help desk tickets related to:

Respond to Wired and wireless network issues

Network account onboarding and offboarding via custom scripts

Infrastructure-related incidents

On-Call Support Rotation

o Level 1 Support: On-call every 3 weeks for critical site support (Network outages)

o Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites

Infrastructure Projects

o Assist in network rollouts, upgrades, and cleanup efforts

o Participate in planning and execution of infrastructure improvements

o Support documentation and inventory of network assets

Administrative & Technical Expertise

o Provide support for Microsoft administrative tasks, including:

Entra ID (Azure AD) management

Group policy and user provisioning

Microsoft 365 administration

Assist with server administration tasks, including:

Basic Windows Server maintenance

Monitoring and performance tuning

Patch management and updates

Required Skills:

5 Years of experience with Microsoft Entra ID and general Microsoft administration

5 years of experience with Windows Server environments

10 years of experience in troubleshooting skills in networking (wired/wireless)

5+ years experience responding to help desk requests via ticketing system

Ability to work independently and collaboratively in a team setting

Excellent communication and documentation skills

Preferred skills:

Experience with Deskpro ticketing system

Experience with Active Directory, DNS, and Group Policy

Experience with RuckBrocade network switches

Required Education:

Bachelor s Degree. May sub for equivalent experience.

Required Certifications:

No

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