Sr. Workday Consultant

Title: Senior Consultant

Project Location: Boston, MA

Mode of work: Remote

Expectations: 60/Hr. on C2C

Mandatory Kills: 5+ years of dedicated experience in Strategic Workforce Planning, HR Analytics, or a similar data-intensive planning role.

Job Summary

The Senior Consultant for Workday Adaptive Planning Support will be the primary functional and technical resource responsible for the post-implementation health, maintenance, and continuous optimization of the client's Workday Adaptive Planning environment. This role focuses heavily on providing advanced user support, managing system changes, optimizing models for performance, and ensuring the accuracy of workforce data.

Key Responsibilities

System Maintenance & Support (Level 2/3)

Serve as the advanced point of contact for day-to-day functional and technical support issues related to Workday Adaptive Planning (including workforce models).

Troubleshoot and resolve complex issues related to model calculations, formulas, report generation, data integrity, and integration failures.

Manage user security, permissions, and access controls within the Adaptive environment.

Maintain and update system documentation (e.g., standard operating procedures, support guides) and the knowledge base for end-users.

Optimization & Continuous Improvement

Conduct regular performance reviews of existing planning models (especially Workforce Planning) to identify and implement optimization opportunities.

Design and configure enhancements, minor model changes, new reports, and dashboards based on evolving business needs (e.g., new forecasting requirements, organizational changes).

Collaborate with HR team to refine existing budgeting, forecasting, and headcount planning processes within the platform.

Manage the bi-annual Workday Adaptive Planning release cycle, including testing new features and managing deployment.

Data Management & Integration

Monitor and manage data integrations between Workday Adaptive Planning and source systems (e.g., ERP, Workday HCM) to ensure timely and accurate data flow.

Investigate and remediate data load errors and integration issues, coordinating with upstream system owners as necessary.

Ensure data consistency and integrity across multiple planning models and versions.

Client & Stakeholder Management

Provide advanced training and coaching to super-users and business stakeholders on best practices for using the system's current functionality.

Document support requests, track resolution progress, and communicate status updates effectively to end-users and management.

Participate in advisory sessions to help the client define a strategic roadmap for their platform.

Required Experience

Experience:

12+ years of total experience with at least Minimum of 5+ years of dedicated experience in Strategic Workforce Planning, HR Analytics, or a similar data-intensive planning role.

Proven experience with maintaining and refining complex analytical models for workforce demand/supply, gap analysis, and costing.

Demonstrated ability to manage and troubleshoot large datasets for accuracy and consistency in a planning environment.

Experience supporting or administering a Workforce Planning software solution (e.g., Workday Planning, Anaplan, Visier, or similar EPM/HR Planning tool).

Certifications: Workday Adaptive/Workforce Planning certification (Administrator, Deployment, or equivalent).