ServiceNow Solutions Architect/Lead

Overview

Remote
$110,000 - $140,000
Full Time

Skills

ServiceNow
IT Service Management
JavaScript
Mentorship
Presentations
Problem Solving
Communication
Conflict Resolution
HTML
IT Asset Management
IT Operations
Cascading Style Sheets
Collaboration
Scripting
Agile
Analytical Skill
Analytics
Attention To Detail
UI
Web Portals
Workflow
XHTML

Job Details

Job Role: ServiceNow Solutions Architect/Lead

Location: Edison, NJ / Plano, TX / Naperville, IL (Remote)


Job Description:

Desired candidate will serve as ServiceNow Solutions Lead, who will help us support the following activities:

  • Responsible for the overall architecture, design, implementation, and integrity of the ServiceNow application within the enterprise
  • Lead and deliver requirements, scoping, and design workshops, ensuring requirements are well documented
  • Provide expert level support and technical mentoring to implementation team
  • Maintain deep, comprehensive knowledge of ServiceNow s capabilities and constraints.
  • Recognize and develop opportunities to leverage ServiceNow as a platform.
  • Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
  • 10+ years IT industry experience and 5+ years of relevant experience from specified domain
  • Knowledge of ITSM, ITAM, ITOM, CSM, BCM applications & integrations, Platform performance and monitoring, Platform upgrades
  • Experience of working within a large enterprise on implementation initiatives
  • Sound Technical knowledge of ServiceNow platform
  • Relevant ServiceNow certification e.g. ServiceNow Certified System Administrator
  • Glide Scripting & JavaScript programming experience
  • Good communication Skills
  • Web Services, HTML, CSS, XHTML, Workflow and UI development and Service Portal Concepts
  • ITIL certification
  • Working experience in Agile model
  • Prior experience of working for US and UK based customers
  • Professional commitment to high quality, and a passion for learning new skills.
  • Detail-oriented individual with good analytical skills.
  • Strong problem-solving skills, including providing simple solutions to complex situations.
  • Must be a strong team player with the ability to communicate and collaborate effectively in a geographically disperse working environment
  • Good Communication skills to handle major incident calls and releases.
  • Should be good with analytics and presentations
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