Senior Platform Engineer

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Platform Engineer

Overview:

Supports and provides input into the design, architecture, implementation, security and support of large multi-site, multi-vendor Data Center environments

Major Accountabilities:

Manage Data Center infrastructure to ensure security, availability, recoverability, performance, integrity, and supportability

Manage and implement Data Center projects and initiatives

Develop detailed requirements for upgrading existing Data Center infrastructure, as well as planning to support new requirements, technologies, and growth

Research and develop innovative Data Center infrastructure solutions

Supports assigned regional projects, which include responsibility for planning; time and cost control; resource utilization and implementation

Monitors Data Center infrastructure to maximize performance, escalating issues as they arise

Plans and maintains production and pre-production hardware environments by Engineering and implementing Installs, Moves, Adds and Changes (IMAC) using the approved Data Center Infrastructure Management (DCIM) and Change Management tools

Gains exposure to the latest developments in technology as a basis for evaluations and recommendations that support business requirements

Evaluates and recommends improvements to enhance processes and improve the security and resilience of operational environments for hosted production and pre-production systems

Resolves standard hardware and connectivity problems as they arise, escalating any issues where analysis of the situation requires evaluation and judgement

Education:

Bachelors degree in Computer Science or equivalent combination of education and experience

Knowledge / Experience:

3 to 5 years of overall IT experience in the following areas:

Installing and maintaining Data Center hardware including switches, routers, firewalls, load balancers, storage and servers (both blade and rack mount)

Experience with circuit support and troubleshooting

Knowledge of Mainframe environment and connectivity a plus

Configuring Management interfaces (iDRAC, iLO, CIMC) and supporting infrastructure with the ability to troubleshoot connectivity issues

Configuring Network ports and troubleshooting connectivity issues. Scripting is a plus

Experience with Data Center Infrastructure Management tools

Experience with Project Management methodology and best practices

Experience with Colocation Providers and Smart Hands is a plus

Skills/ Abilities:

Strong verbal and written communications skills

Self-starter with demonstrated listening skills and the ability to work effectively as a team member

Ability to employ network diagnostics technologies to troubleshoot connectivity issues

Serves as a mentor to Platform Engineer I & II, by leading others and demonstrating good judgment

Limited supervision; work may be reviewed for direction and strategy

Work Conditions:

Supports 7 by 24 Global Data Centers

May require occasional travel

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges
Kansas City, Missouri: $94,000 - $157,000 USD