Overview
On Site
Full Time
Skills
Software analysis
Customer support
Technical Support
Performance analysis
Project planning
Test plans
Test strategy
Electrical engineering
Electronic engineering
Computer engineering
Computer science
Telecommunications
4G
Network design
Systems engineering
RAN
EMS
Testing
Evaluation
OAM
Logistics
Dynamics
Wireless communication
Unix
LAN
WAN
Adobe AIR
FOCUS
Radio
Network
LTE
MIMO
Documentation
Optimization
Privacy
Policies
Innovation
AIM
Electronics
Law
Job Details
Position Summary
Perform complex system verification, and customer support of Samsung 5G RAN Equipment including virtual EMS, vRAN.
Role and Responsibilities
Duties: Perform complex system verification, and customer support of Samsung 5G RAN Equipment including virtual EMS, vRAN. Perform feature validation, interoperability testing, field evaluation to get product acceptance from customer. Provide technical support in product & feature performance analysis, evaluation of new product and software releases. Ensure that customer commitments are achieved according to project plan. Work with team members to prepare test plans/cases and execute to validate RAN CP/OAM functionality. Interface proactively with Product and Technology Engineers to ensure comprehensive test coverage. Analyze customer requirements, develop test strategy for features and functionalities, convert customer requirements into test plans and detailed test procedures. Educate customers on Samsung's new products and services both individually and in a team environment. Work closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung HQ to achieve successful new product roll-outs and developments. Act as Subject Matter Expert in driving the technical solutions to customer through complex organizational dynamics.
Requirements: Bachelor's degree in Electrical Engineering, Electronic Engineering, Computer Engineering, Computer Science, or related field and six (6) years of progressive, post-baccalaureate experience in the job offered or related occupation in the wireless telecommunications engineering. The six (6) years of experience must have included 6 years of experience with: PC and UNIX Workstation experience in a LAN/WAN systems environment; 4G or 5G air interface and call processing technologies and network architecture with focus on Radio Access Network; allover 5G or LTE RAN Network Architecture, and wireless concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR interworking & co-existence, or 5G Numerologies; and system engineering activities, including feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting.
Travel Requirement: 10% domestic travel required.
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Skills and Qualifications
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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Perform complex system verification, and customer support of Samsung 5G RAN Equipment including virtual EMS, vRAN.
Role and Responsibilities
Duties: Perform complex system verification, and customer support of Samsung 5G RAN Equipment including virtual EMS, vRAN. Perform feature validation, interoperability testing, field evaluation to get product acceptance from customer. Provide technical support in product & feature performance analysis, evaluation of new product and software releases. Ensure that customer commitments are achieved according to project plan. Work with team members to prepare test plans/cases and execute to validate RAN CP/OAM functionality. Interface proactively with Product and Technology Engineers to ensure comprehensive test coverage. Analyze customer requirements, develop test strategy for features and functionalities, convert customer requirements into test plans and detailed test procedures. Educate customers on Samsung's new products and services both individually and in a team environment. Work closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung HQ to achieve successful new product roll-outs and developments. Act as Subject Matter Expert in driving the technical solutions to customer through complex organizational dynamics.
Requirements: Bachelor's degree in Electrical Engineering, Electronic Engineering, Computer Engineering, Computer Science, or related field and six (6) years of progressive, post-baccalaureate experience in the job offered or related occupation in the wireless telecommunications engineering. The six (6) years of experience must have included 6 years of experience with: PC and UNIX Workstation experience in a LAN/WAN systems environment; 4G or 5G air interface and call processing technologies and network architecture with focus on Radio Access Network; allover 5G or LTE RAN Network Architecture, and wireless concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR interworking & co-existence, or 5G Numerologies; and system engineering activities, including feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting.
Travel Requirement: 10% domestic travel required.
#LI-DNI
Skills and Qualifications
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here .
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.