IVR Architect (Kore AI)

Overview

On Site
$60 - $70
Accepts corp to corp applications
Contract - W2
Contract - 6 Month(s)

Skills

API
Artificial Intelligence
Generative Artificial Intelligence (AI)
Interactive Voice Response
Natural Language
Natural Language Processing
Prompt Engineering
RESTful
Web Services

Job Details

- Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).

- Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data retrieval, and integrations with conversational AI platforms, frameworks, and tools.

- Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.

-Experience with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.

- Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.

-Good to have knowledge in KORE AI as current IVRs are build in KORE AI platform and integrations required with KORE AI.

Mandatory Skills

Java, Prompt engineering, LLM integrations, API, Web services, LCNC platform exposure NLU / NLP model implementation

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